Hiring (Voice Process) Internet Sales - Luxury Retail | Mohali
2 weeks ago
HIRING (WFO) || (Telesales) Internet Sales for a Luxury Retail brand based out of Mohali. Interested applicants ready to appear for F2F Interview DM your resume to /
WORK FROM OFFICE
Openings : 10
Position : (Telesales) Internet Sales - Customer Support
Job Location : Mohali
Working days - 6days (1week off as per the roaster)
Experience Min.2Years
Salary (in CTC) Between 4.5LPA to 6 LPA
JOB RESPONSIBILITIES:
- Calling customers who place an inquiry for a watch/Jewellery/lifestyle/repair and service on the website or any other online platforms including social media handles and ensuring a healthy lead to sales conversion ratio.
- Managing leads and organized reporting on leads and deliverables.
- Ability to achieve the budgeted sales targets or brand focus targets.
- Interacting with customers telephonically & at store. Converting them into successful sales
- Ability to maintain relationships with clients by providing support, information, and guidance; researching, recommending and selling new/ alternative/ organization focused products.
- Ability to build and sustain a symbiotic relationship with the staff at the stores on a pan India level.
- Aptitude to understand the product (aesthetics and technicality) - brands, watches/Jewellery/lifestyle/repair and service along with an ability to understand customer preferences, industry trends, stock keeping etc.
- Ability to adapt to changing requirements within the department from time to time.
- Ensure end to end coordination of the lead management cycle including providing after sales service support to customer if need be and troubleshooting his concerns.
- Ensure premium level of calls and client satisfaction in all interactions
Regards,
Riya Jain & Komal Sethi
Recruitment Specialist (TA)
&
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