Travel Process Executive
4 days ago
Company Description
iEnergizer is a leading Business Process Outsourcing provider dedicated to delivering performance while supporting our clients' brands. We help our partners acquire, support, retain, and grow their markets through comprehensive customer support services. Our client-centric solutions cover many industry verticals including Healthcare, Banking, Financial Services, Insurance, Gaming, Publishing, and Legal. Partnering with both Fortune 500 companies and mid-sized companies, we offer a scalable, innovative, and customer-focused environment that ensures high-quality service and operational efficiency.
Role Description
This is a full-time, on-site role for a Travel Process Executive located in Noida. The Travel Process Executive will be responsible for managing customer inquiries related to travel, providing accurate information about travel policies, and assisting customers with booking and travel arrangements. Day-to-day tasks include interacting with customers to resolve concerns, ensuring customer satisfaction, and maintaining thorough records of customer interactions and transactions.
Qualifications
- Strong Customer Support and Customer Service skills
- Excellent Communication and Customer Satisfaction skills
- Analytical Skills to assess and resolve customer issues
- Previous experience in a travel-related role is beneficial
- Bachelor's degree in a related field is preferred
- Ability to work independently and effectively in a fast-paced environment
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