
Corporate Account Manager
2 days ago
About Kimirica Hunter International:Kimirica Hunter International is a leading manufacturer of luxury hotel toiletries and guest room amenities. We are dedicated to delivering high-quality, sustainable, and luxurious personal care products for the hospitality industry. Our portfolio includes renowned international hotel chains, and we strive to provide excellence in both our products and customer service.
Job Overview:The Corporate Account Manager will be responsible for managing and growing key corporate accounts within the hospitality sector, ensuring client satisfaction, and driving revenue growth. This role requires a professional with strong relationship-building skills, exceptional sales capabilities, and a deep understanding of the luxury and hospitality industry. Key Responsibilities:Client Relationship Management:Develop and maintain long-term relationships with key corporate clients (hotel chains, hospitality partners, etc.).
Serve as the primary point of contact for clients, ensuring their needs are understood and met. Address any client concerns promptly and effectively, working closely with internal teams to resolve issues. Regularly check in with clients to ensure they are satisfied with the products and services.
Sales & Business Development:Identify new business opportunities within existing accounts and potential clients. Drive growth by increasing sales within assigned accounts, managing client portfolios, and cross-selling or upselling relevant products. Develop and execute sales strategies to meet and exceed revenue targets.
Participate in industry events, exhibitions, and conferences to expand the network and stay updated on market trends. Account Management:Oversee contract negotiations, renewals, and service agreements for corporate clients. Manage the entire sales cycle, from lead generation to post-sale support.
Work with the internal supply chain, production, and logistics teams to ensure timely product delivery and client satisfaction. Regularly update and maintain detailed records of client interactions and sales activities in CRM software. Market and Competitive Analysis:Monitor industry trends, competitor activities, and market dynamics.
Provide insights to senior management and the product team on market demands and potential product innovations. Analyze client feedback and provide recommendations for service improvements or new product offerings. Reporting & Performance Tracking:Maintain accurate and up-to-date records of sales activities, opportunities, and client communications.
Generate monthly, quarterly, and annual reports for senior management, highlighting sales performance, trends, and key account developments. Present data-driven insights on how to improve client engagement and increase revenue. Collaboration with Internal Teams:Coordinate with marketing, supply chain, product development, and logistics teams to ensure that client requirements are understood and fulfilled.
Actively participate in strategy meetings, sharing client feedback, market insights, and opportunities for growth. Ensure smooth communication and process alignment between different departments to deliver optimal client experiences. Qualifications:Experience:Minimum of 3 to 10 years of experience in account management, business development, or sales, preferably in the hospitality or luxury goods sector.
Strong experience in managing corporate accounts and large clients. Skills:Proven ability to build and maintain relationships with senior decision-makers in corporate accounts. Excellent sales, negotiation, and communication skills.
Strong problem-solving and analytical abilities. Deep knowledge of the hospitality industry, luxury goods, and hotel amenities. Experience in CRM systems and sales tracking tools.
Ability to handle multiple priorities and work under pressure. Education:A Bachelor's degree in Business Administration, Marketing, Sales, or a related field is preferred.
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