Documentation Executive

2 days ago

Ernakulam Kerala India ACET Migration Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Roles andResponsibilitiesKnowledge of document preparation & processing forAustralia visa.Advice on documentary requirements in immigration/visaservicesReview documents & preparation of applicationsMaintain knowledge of changes & updates in visa policiesPrepare applications for skills AssessmentSubmitting/uploading an online visa application while addingpapers for a client's application.Assist Immigration Head with inquiries, document gathering,writing, data checking, and visa application preparation.Maintaining client folders in accordance with compliancerequirements will guarantee that client spreadsheets and information/recordsare kept up -to -date and accurate.Communicate with clients via phone, email, or in person,respond to their questions, and provide them updates on their applications.Attend any training classes offered by the organisation orthe migration agency to update your job skills.Handle Customer queries in a timely , and update in CRMRespond to Client queries through calls/chat/e -mailsRequirementsMinimum 1 to 3 years'experienceCandidate Must have a strongknowledge about Australia Visa Rules & RegulationsGood understanding of Visaapplication process, documentation requirements.Ability tocommunicate effectively and concisely to customersExcellentproblem -solving and customer service skills.Outgoingand positive with a passion to learn and grow.Team skillsand strong relationship building skills.

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