Human Resources Specialist

4 days ago

Jaipur, Rajasthan, India Thrillophilia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Thrillophilia

At
Thrillophilia
, we create memories, adventures, and experiences that stay with our customers forever. But what truly makes us special is our
people-first culture
. Every employee matters, every voice counts, and every concern deserves attention.

This is where you step in.

The Role

We're looking for a
Grievance Specialist (HR Specialist)
for our
Specific Line of Business/HR LOB
in Jaipur. You'll be the trusted go-to person for employees, ensuring their concerns are heard, addressed, and resolved effectively. Your work will directly impact employee trust, engagement, and overall organizational health & culture.

What You'll Do

  • Serve as the
    first point of contact
    for employee grievances and concerns within the LOB.
  • Investigate, analyze, and resolve issues with
    confidentiality, empathy, and fairness
    .
  • Partner with business leaders and HRM to implement solutions and prevent recurring issues.
  • Maintain records and report trends to identify
    areas for improvement
    in policies, processes, and employee experience.
  • Provide guidance to employees and managers on grievance policies, conflict resolution, and workplace ethics.
  • Contribute to a culture where employees feel safe, valued, and heard.

What We're Looking For

  • 3–5 years of experience in
    HR generalist or employee relations
    with exposure to grievance handling.
  • Strong
    interpersonal and communication skills
    – approachable, empathetic, and professional.
  • Ability to
    investigate, analyze, and mediate
    conflicts effectively.
  • High level of
    confidentiality and integrity
    .
  • Comfortable working in a
    fast-paced, 6-day work environment
    with multiple stakeholders.
  • Passion for
    people, culture, and creating a positive workplace
    .

Why Join Us?

  • Be the voice for employees in one of India's fastest-growing travel experiences companies.
  • Directly impact engagement, retention, and a positive work culture in your LOB.
  • Work with a young, dynamic, and passionate team that values ownership and innovation.
  • Gain exposure to multiple HR functions and hands-on problem-solving.

If you care about people, thrive on solving challenges, and want to make a real difference in employee experience –
this role is for you

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