WalkIn @ on 10th Sep 25 | Customer Support
5 days ago
Greetings from Mphasis
We have a Walk in drive scheduled on 10th Sep, 2025 in Bangalore Location for Customer Support Officer role. (International Voice Process)
Location: Mphasis - Sattva Global City, Tower - F, 4th Floor, (Formerly Known As Global Village Tech Park), Mysore Rd, RV Vidyaniketan, Rajarajeshwari Nagar, Bangalore, Karnataka
Time - 11:00am - 1:30pm
IMMEDIATE JOINERS ONLY
Must have original soft copy of all the education and work-related documents without any issues.
Job Summary
- Handle Inbound and Outbound calls
- Coordinating with Operations and other support functions for any help related on calls
- Follow the guidelines set out for calls handling
- All the KPI/KRAs assigned to be met
Skills required:
- Having strong English verbal language skills that enable the Associate to conduct, understand and handle free-flowing and difficult conversations on Calls, whilst comprehending and responding to the needs of each customer.
- Ability to actively listen and question with purpose and in clear, concise, and understandable English to enable the Associate to understand the issues that the Customers need resolving.
- Ability to provide clear explanations so that the Customer understands the information the Associate wishes to convey.
- Flexible to work in rotational and night shift.
- 100% WORK FROM OFFICE
Years of experience needed 6 to 12 months in International Customer Service and Collections
Location:
Mphasis Ltd - Sattva Global City, Tower - F, 4th Floor, (Formerly Known As Global Village Tech Park), Mysore Rd, RV Vidyaniketan, Rajarajeshwari Nagar, Bangalore, Karnataka
Time - 11:00am - 1:30pm
IMMEDIATE JOINERS ONLY
Must have original soft copy of all the education and work-related documents without any issues.
--- Please make sure to carry your hard copy resume, wired earphones, and Aadhar card original ---
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