WalkIn @ on 10th Sep 25 | Customer Support

2 weeks ago

Bengaluru, Karnataka, India Mphasis Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Greetings from Mphasis

We have a Walk in drive scheduled on 10th Sep, 2025 in Bangalore Location for Customer Support Officer role. (International Voice Process)

Location: Mphasis - Sattva Global City, Tower - F, 4th Floor, (Formerly Known As Global Village Tech Park), Mysore Rd, RV Vidyaniketan, Rajarajeshwari Nagar, Bangalore, Karnataka

Time - 11:00am - 1:30pm

IMMEDIATE JOINERS ONLY

Must have original soft copy of all the education and work-related documents without any issues.

Job Summary

  • Handle Inbound and Outbound calls
  • Coordinating with Operations and other support functions for any help related on calls
  • Follow the guidelines set out for calls handling
  • All the KPI/KRAs assigned to be met

Skills required:

  • Having strong English verbal language skills that enable the Associate to conduct, understand and handle free-flowing and difficult conversations on Calls, whilst comprehending and responding to the needs of each customer.
  • Ability to actively listen and question with purpose and in clear, concise, and understandable English to enable the Associate to understand the issues that the Customers need resolving.
  • Ability to provide clear explanations so that the Customer understands the information the Associate wishes to convey.
  • Flexible to work in rotational and night shift.
  • 100% WORK FROM OFFICE

Years of experience needed 6 to 12 months in International Customer Service and Collections

Location:

Mphasis Ltd - Sattva Global City, Tower - F, 4th Floor, (Formerly Known As Global Village Tech Park), Mysore Rd, RV Vidyaniketan, Rajarajeshwari Nagar, Bangalore, Karnataka

Time - 11:00am - 1:30pm

IMMEDIATE JOINERS ONLY

Must have original soft copy of all the education and work-related documents without any issues.

--- Please make sure to carry your hard copy resume, wired earphones, and Aadhar card original ---

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