Manager – Privacy Risk Assessment

You Lead the Way. We've Got Your Back

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Role Description:

The Privacy Program Enablement Manager will be an integral part of the team supporting the roadmap and development for this new Global Privacy Center of Excellence, facilitating the program's scope, processes, and deliverables, promoting awareness, collaboration, and engagement, and helping identify and manage risk.  

Primary Responsibilities:

• Work with partners to enhance assessment of enterprise-wide privacy risk in alignment with organizational best practices  

• Identify best practices for assessing and monitoring privacy risk to drive enterprise continuity across different regions and business units  

• Enhance user guidance for privacy risk, including control guidance, and training for business stakeholders 

• Collaborate with other teams to integrate privacy risk activities across existing processes and tools 

• Serve as the subject matter expert for identifying and implementing controls to manage privacy risk 

• Serve as the subject matter expert for identifying, documenting, and assessing privacy risk  

• Establish and socialize guidance document changes, as well as mapping changes to internal and external regulatory key milestones 

Qualifications:

• A strong strategic approach with 5+ years prior experience including process improvement in privacy risk 

• Experience enhancing and uplifting privacy-related processes across an Enterprise or local level for a financial services company 

• Track record of being able to be a subject matter expert and using enterprise-thinking to quickly identify areas of improvement  

• High degree of organization, individual initiative and personal accountability and resiliency

• Excellent communication skills with a demonstrated ability to engage, influence, and  

• encourage partners and stakeholders to drive collaboration and alignment

• Proven ability to manage multiple demands successfully within a matrixed organization

• Enjoys solving large and complicated problems

• Ability maintains a positive, 'can-do' attitude 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.