Recovery Executive

13 hours ago

Mankapur Nagpur Maharashtra, India Citylights Realty Group Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Job Description – Recovery Executive

Company: Citylights Realty Group Pvt. Ltd.

Industry: Real Estate

Product: Residential & Commercial Plots on EMI

Role Overview:

The Recovery Executive is responsible for ensuring timely recovery of monthly EMIs and outstanding dues from customers who have purchased plots from Citylights Realty Group Pvt. Ltd. The role requires maintaining strong customer relationships, addressing and resolving client issues promptly, and ensuring a positive customer experience while achieving recovery targets.

Key Responsibilities:

  • Collect monthly EMIs and pending dues from plot buyers in a timely manner.
  • Maintain accurate recovery records and follow up on overdue payments.
  • Build and sustain healthy, long-term relationships with customers.
  • Handle customer queries, complaints, and issues with professionalism and promptness.
  • Coordinate with the sales and accounts teams to ensure smooth recovery operations.

Skills Required:

  • Excellent communication and negotiation skills
  • Customer service orientation
  • Problem-solving ability
  • Record-keeping and time management skills

Job Type: Full-time

Pay: ₹5, ₹18,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

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