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Post Trade Application Support

2 weeks ago

Mumbai, Maharashtra, India Smart Ims Full time

Job Title: Post Trade Application Support

Job Description:

• 6-10 years of strong application support experience in banking/finance industry, especially Markets

• Excellent understanding of ITIL concepts around Incident, Problem and Change management

• Good understanding of capacity assessment and management

• Automation mindset to achieve operational excellence and effectiveness.

• Willing and able to lead Incidents as they occur.

• Knowledge of Asia markets & market practices

• Good Knowledge of infrastructure systems, platforms, databases & middleware (Linux, Windows, SAN/NAS, Market Data, Networks, Oracle, MS SQL, MQ, EMS, RV, etc.)

• Familiar with UNIX shell scripts, Perl and Python.

• Experience with ITRS, Java VM, Windows, Ansible, AMPS, Autosys and Tableau would be desirable.

• Strong analytical, problem solving and troubleshooting skills.

• Executing commands to trace order and trade flows and perform reconciliations on post trade processing systems and flows.

• Analyzing logs using common UNIX syntax and other systems/tools

• Advanced M Office suite knowledge and experience

• Strong desire & willingness to learn.

• Ability to communicate effectively (verbal & written) both complex technical and business problems across a range of audiences especially during crisis situations.

• Ability to generate new ideas and possibilities and be creative in coming up with solutions for the business.

• Client Orientation / Client Service Orientation: An underlying desire to service clients and a motivation to ensure that others need are met.

• Flexibility: The capacity to adapt approach in light of shifting priorities or changing conditions

• Open to shift coverage patterns for early and late APAC coverage with on-call support (We do not have night shifts)

• Team Orientation / Teamwork / Collaboration: Willingness to work as member of a team.

• Relationship Management - Is adept at managing and communicating with senior business management, end users and technology stakeholders.

• Strong organizational skills (with an ability to multitask)

• Team player as well as being able to work independently, ability and experience in leading a team would be an advantage.

• Experience in managing small to medium scale projects across production support landscape is an advantage.

• Able to work under pressure in time sensitive markets environment.