Senior Associate

4 - 6 Years

2 Openings

Bengaluru

Responsibilities

Core responsibilities:

• Develop and demonstrate a good understanding of the subject area capabilities and facilitate the advancement of communities of practice for the identified groups.

• Demonstrate strong understanding of Knowledge Management principles and methodologies - taxonomy & metadata, content management, community management, knowledge harvesting, etc. in work and work interactions.

• Identify, collect, synthesize, package, and deploy knowledge capital that supports assigned knowledge areas.

• Leverage metrics and analytics to measure impact of knowledge solutions for the assigned knowledge areas.

• Ensure consistent, high-quality service by developing and maintaining dedicated, strong relationships with primary stakeholders of the business line and National KM team members.

• Support the Team lead/Manager in managing key relationships by developing approaches to anticipate and address risks, needs, challenges or aspirations of the stakeholder or customer.

• Drive the awareness and adoption of KM technologies (i.e., intranet, collaboration, social, etc.) within NKM and stakeholder groups.

• Engages proactively with the reporting manager and team members, and keep them apprised of project status, challenges, and issues.

• Participates in team level discussions, contributes, and shares insight regarding knowledge and business-related discussions/knowledge sharing sessions.

• Promote collaborative tools to facilitate sharing of ideas and work among internal teams and stakeholders.

Project management responsibilities:

• Demonstrates end to end project management for self and the team on specific projects that is high impact, on strategy and innovative.

• Handle multiple projects from planning to execution under tight deadlines with minimal supervision. Perform work independently, with minimal level of review, demonstrate ownership of projects of simple to medium complexity.

• Works in a structured and time-bound manner, with adequate documentations and communication

• Manages quality of deliverables (self and others) by review and feedback

• Identifies, shares, and implements leading practices.

• Stays on top of all assigned projects and initiatives. Delivers projects with a "no surprise" mindset. Escalates issues as appropriate.

People management responsibilities:

• Support the talent acquisition efforts by participating in the interview process for Associates/ Analysts

• Invests time to develop competency for junior members in line with business priorities and individual developmental needs.

• Coach junior team members in an official capacity, in line with group structure

• Supervises team members working on projects including Temp. Staff, Analysts, Associates, and peer Senior Associates. Provides detailed and timely feedback on performance of others working on projects.

• Strong project management skills

• Strong analytical and problem-solving skills

• Strong communication skills (both verbal and written)

• Clear attention to detail

• Familiarity with GenAI tools like Copilot is an added advantage.

• Training and development acumen: Track record of providing training/guidance to others in process and technology-related aspects.

• Structure and present data / information using tools such as Excel and PowerPoint

• Working knowledge of SharePoint (versions 2007 or above) is preferred.

• Understands Office 365 applications and collaboration platforms.
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  • Knowledge in MS Power Automate, PowerApps, Forms etc. will be an advantage

• Proficiency in Microsoft suite of products (Word, Excel, PowerPoint)

• Strong understanding of Knowledge Management principles and methodologies, including taxonomy and metadata, community of practice, and knowledge harvesting.

• Establish and communicate clear and concise plans and execute as per plan.

• Demonstrated ability to interface with all levels including leadership in a globally diverse environment.

• Adaptive to situational demands & seeks out guidance in unclear circumstances.

• Confronting and addressing challenges in a clear, direct, and respectful manner

• Foster an environment of continuous feedback and professional development.

'Grant Thornton INDUS' comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. What sets us apart isn't just what we do – it's how we do it. We support and enable the firm's purpose of making business more personal and building trust into every result. We're collaborators – obsessed with quality and ready for anything – who understand the value of strong relationships. Our professionals are well integrated to seamlessly support the U.S. engagement teams, help increase Grant Thornton's access to a wide talent pool, and improve operational efficiencies. Empowered people, bold leadership, and distinctive client service are imbibed in the culture at Grant Thornton INDUS. We are a transparent, competitive, and excellence-driven firm that offers an opportunity to be part of something significant. In addition, professionals at Grant Thornton INDUS serve communities in India through inspirational and generous services to give back to the communities they work in. Grant Thornton INDUS has its offices in two locations in India – Bengaluru and Kolkata