Front Office Assistant
1 week ago
Key Responsibilities
- Reception & Visitor Handling
- Greet and assist visitors, clients, and vendors in a professional manner.
- Maintain the visitor logbook and issue visitor passes where required.
- Guide visitors to the concerned departments or personnel.
- Telephone & Communication Management
- Handle all incoming and outgoing calls politely and efficiently.
- Record messages accurately and forward them to the respective staff.
- Manage company email correspondence for general inquiries.
- Office Administration Support
- Manage courier, mail, and package distribution.
- Assist in maintaining office supplies, stationery, and inventory.
- Coordinate with housekeeping and security for smooth office operations.
- Record Keeping & Data Entry
- Maintain front office files, registers, and daily attendance logs if required.
- Assist in updating contact lists of clients, vendors, and employees.
- Support billing or admin team with basic data entry work when necessary.
- Customer & Client Interaction
- Provide basic information to walk-in clients about products and services.
- Direct sales queries to the concerned sales or accounts team.
Qualifications & Skills
- Education: Graduate / Diploma (any stream) B Com preferred.
- Experience: 1–3 years in reception/front office roles .
- Multitasking – balance billing work with customer handling smoothly.
- Data Entry Speed & Accuracy – ensure records are updated in real time.
- Team Coordination – work closely with accounts, sales, and dispatch teams.
- File & Document Management – organize bills and customer files systematically (both digital & physical).
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Ability to commute/relocate:
- Piravom, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Language:
- English (Required)
Work Location: In person
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