SIAM Solution Architect

2 days ago

Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Location:Bangalore, chennai, Hyderabad, Pune, Bhubaneshwar, Kochi

Key Responsibilities

Work in a team as Service Management expert for Responding to RFP, RFI, RFQ

End to End Ownership of Service Management Solution

Define all elements of the solution model in sufficient detail to accurately estimate the cost, effort, timeline and likelihood of success in delivering the solution with the value for both the client and organization

Providing Efforts, Bill of Material, cost models and pricing sheets

Determine the cost parameters of all elements of the solution (transition, solution realization, ongoing operations) throughout the life of the Bid cycle.

Document all risks, issues and mitigation strategies that could affect fulfilling the opportunities

Creation of design and architectures for given scenarios

Coordination with different Practice Teams

Participate in customer workshops, solution defense workshops and due diligence workshops

Qualification/Essentials and desirables

Must have extensive knowledge on Service Management and should have worked on Service Management delivery, transformation, improvement projects and/or proposals

Must have at-least 8 years of overall IT experience

Must have at-least 2 years, experience in Service Management Presales, experience in architecting solutions and responding to RFPs

Technical Expertise in at-least one of the following areas:

Service Management – Define Service Management strategy, Design and implement ITSM processes and tools in customer environment, manage service management process team, Improve Service Management maturity

Service Integration and Management – Define SIAM strategy, Design and implement SIAM framework, processes and tools in customer environment, Define and implement vendor performance management strategies and processes, Improve maturity of SIAM organization

Must have one or more certifications such as ITIL v3 Expert, ITIL 4, SIAM Foundation, SIAM Professional, Agile, VeriSM

Location

Bengaluru

Job Function

TECHNOLOGY

Role

Solution Architect

Job Id

382616

Desired Skills

ITSM | Service Management

Desired Candidate Profile

Qualifications : BACHELOR OF ENGINEERING

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