Human Resource Operations Manager

2 weeks ago

Delhi, Delhi, India KR Mangalam group Full time ₹ 8,00,000 - ₹ 18,00,000 per year

Job Category: Non - Faculty

Job Type: Full Time

Required Experience: 6 -10 years

Job Location: Delhi/NCR

Job Title: HR Operations Manager

Location: K.R. Mangalam Group (T-118, Ward No 6, Aam Bagh, Khandsa Colony, Mehrauli, New Delhi, Delhi

Department: Human Resources

Reports To: School Director / HR Head

Job Summary:

The HR Operations Manager will oversee all HR administrative functions, ensuring efficient implementation of school HR policies, procedures, and processes. The role requires a dynamic professional with strong operational and compliance capabilities, specifically aligned with the education sector. The incumbent will act as a strategic partner in facilitating smooth employee lifecycle management, regulatory compliance, employee engagement, and HR service delivery across the school.

Key Responsibilities:

HR Operations & Administration:

  • Manage and streamline end-to-end HR operations including recruitment support, onboarding, documentation, and employee exits.
  • Maintain accurate employee records and HR databases (physical and digital).
  • Monitor attendance, leaves, and payroll inputs in coordination with accounts and IT teams.
  • Oversee issuance of offer letters, appointment letters, experience letters, and other HR documents.

Compliance & Policy Implementation

  • Ensure compliance with labor laws, CBSE/IB guidelines, and state education norms.
  • Maintain and audit statutory registers (PF, ESI, gratuity, etc.).
  • Implement and monitor adherence to school HR policies and code of conduct.

Employee Lifecycle Management:

  • Coordinate and execute timely appraisals, probation reviews, contract renewals, and staff transfers.
  • Handle employee grievances with discretion and fairness.
  • Drive staff induction and orientation programs.

Engagement & Culture:

  • Plan and execute employee engagement initiatives and staff welfare programs.
  • Assist in organizing trainings, workshops, and performance enhancement initiatives.

Reporting & Analytics:

  • Prepare and maintain HR MIS reports headcount, attrition, leave analysis, etc.
  • Share regular updates and dashboards with the management.

Key Requirements:

  • Education: MBA in HR / PGDM in Human Resource Management.
  • Experience: 6 10 years in HR operations, preferably in a reputed school or educational institution.
  • Skills:
  • Strong knowledge of labour laws and HR processes.
  • Proficient in HRIS systems and MS Office.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to handle confidential information with integrity.

Preferred Attributes:

  • Exposure to CBSE/IB School HR functioning.
  • Familiarity with academic year planning, teacher appraisals, and school event coordination.

Working Conditions:

  • Full-time role based at the Head Office.
  • May require occasional travel to other branches or for training programs.

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