
Urgent Requirement
4 days ago
Greetings from CFC Hospitals,
- Supervise and manage reception/front-desk staff.
- Oversee patient registration, billing & appointment scheduling.
- Handle patient queries, grievances & escalations.
- Coordinate with doctors, nursing & admin teams for smooth operations.
- Ensure compliance with protocols, hygiene & service standards.
- Train & guide front-desk staff for better efficiency.
- Prepare daily reports & update management.
- Ensure adherence to healthcare regulations, hospital policies, and safety protocols, and maintain accurate records of practices and care.
- Ensure the smooth and efficient operation of the floor, manage hospital resources, and coordinate with other departments.
- Address and resolve issues related to patient care, staff performance, and operational challenges in a timely and professional manner.
Preferred Profile
- Any Degree
- 6+ years experience in front-office/reception management in healthcare.
- Strong communication, interpersonal & leadership skills.
- Empathetic, professional approach in handling patients.
- Knowledge of hospital reception processes.
Work Location : Nelson Manickam Road - Aminjikarai
Interested candidates can forward their updated resume to
Regards,
Antony
Human Resources
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