ServiceNow Project Manager, Associate

About this role

Project Manager

The Project Manager will be required to lead or participate on small to medium scale projects:

• Lead project teams to achieve a common goal or initiative

• Basic understanding of maintaining financials for projects and reporting on planned versus actual

Responsibilities

• Lead as project manager during the analysis, design, and implementation of the project

• Develop and manage project plan in collaboration with subject matter experts to determine tasks and timeframes.

• Collaborate with collaborators to identify needs, define and plan project scope

• Ensure adherence to the project plan and for addressing customer concerns to project, program and/or business leadership

• Provide timely management and collaborator updates

• Ensure all customers are identified and resources are assigned appropriately

• Gather all project information: schedules, data requests, assignments, tasks, and project meetings

• Supports the project team by tracking all work, tasks and project assignments

• Maintain document control, track project activities and team communication

• Timely communication of customer concerns or partner concerns: PMO, sponsor, steering committee, etc.

Competencies:

• Strong organizational skills and ability to navigate organizational structures

• Strong multitasking skills

• Strong oral and written communication skills

• Strong interpersonal skills and demonstrated commitment to teamwork and partnerships

• Ability to prioritize assignments/projects and multi-task within restricted time constraints

Required Qualifications:

• Must have experience working on small to medium projects

• Must have a Bachelor's degree or higher in a technical field or equivalent experience

• Experience with MS Office tools including Project, SharePoint, Word, PowerPoint, and Excel

• Proven ability to manage customer expectations, deliver projects within scope and budget, and mitigate issues that may interfere with project success.

• Must be detail oriented while keeping eye on the bigger picture

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: 

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.