Product Management Manager

Product Management, Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive & innovative U.S. health-tech leader, delivering cloud-based solutions that improve clinical and financial performance across the care continuum. Our modern, open ecosystem connects care teams and delivers actionable insights that drive better outcomes. Acquired by Bain Capital in a $17B deal, we're growing fast and investing in bold, strategic product innovations. We foster a values-driven culture focused on flexibility, collaboration, and work-life balance.

Headquartered in Boston, we have offices in Atlanta, Austin, Belfast, Burlington, and in India: Chennai, Bangalore, and Pune.

Position Summary: We are looking for a Manager, Product Management to join our Collector Platform team within the PM organization in Chennai. The Product Manager's role will be to gain expertise in business workflows, prioritize the right features, scope out the MVP, ensure value delivery with each iteration, and execute opportunities that enable the platform to support the growth athenahealth is aiming for. This role is expected to lead critical initiatives focused on introducing impactful new capabilities and accelerating the platform's ability to solve complexity through AI. The Product Manager will drive impact by gaining expertise in business workflows, prioritizing the right features, scoping out the MVP, ensuring value delivery with each iteration, and executing opportunities aligned with athenahealth's growth objectives.

The Team: One of the core business divisions of athenahealth is its Revenue Cycle Management (RCM) division, known as 'Collector'. Teams in this space manage various aspects of healthcare financial processes and enable customers to achieve their revenue outcomes. Due to athenahealth's uniquely advantageous RCM architecture, the Collector Platform team is positioned at the heart of Collector's future success. By developing core capabilities that drive and optimize workflows, and help keep the customer's work environment organized and transparent, the Collector Platform product suite directly impacts athenahealth's efficiency and customer outcomes.

Typical Qualifications:

• Bachelor's degree or equivalent experience in Product Management
• Minimum 8 to 12 years of product management experience
• Prior experience managing 2 or more products is a must
• Experience in healthcare or healthcare interoperability (integrations/HL7/CCDs/Interface Engines) is a plus
• Strong technical understanding of product development, including microservice architecture, SaaS products, micro front-ends, etc.
• Understanding of product management best practices, including agile development environments
• Excellent verbal and written communication skills

Job Responsibilities:

• Understand and align product definitions with athenahealth's zone responsibilities to deliver meaningful consumer and business value
• Collaborate cross-functionally with global, technical, and customer-facing teams to build and roll out impactful solutions
• Define epics and user stories with clear business requirements, encompassing UX, customer experience, and support considerations
• Prioritize features and roadmap initiatives based on value and measurable impact, focusing on outcomes rather than tasks
• Act as Product Owner for scrum teams, driving product decisions and trade-offs with strong negotiation and logical reasoning
• Partner with product leadership to influence portfolio and strategic direction through confident knowledge sharing
• Support feature launches through staging phases by collaborating with Sales, Marketing, and Engineering to ensure clear communication and successful adoption

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: