Academic Content
1 week ago
About the Role
We're looking for a proactive and detail-oriented Content & Operations Executive to support our academic and operations teams. You'll manage content coordination, test uploads, student communication, and basic tech support — ensuring a smooth experience for both students and staff.
Key Responsibilities
Content Management
- Coordinate with the Content Head to collect and organize study material for various exams (CAT, CLAT, IPM, CMAT, etc.).
- Assist the typist team in formatting and preparing content (tables, sheets, PDFs, etc.).
- Upload and schedule online tests on the student portal as per deadlines.
- Prepare and share test performance reports.
- Provide basic tech support for app and website-related issues (uploads, mapping, student access).
Operations Support
- Handle student queries related to test portals, apps, and schedules.
- Share weekly batch schedules with academic staff and students via WhatsApp.
- Manage Zoom accounts (link generation, recordings, etc.).
- Oversee WhatsApp groups for announcements, events, reminders, and updates.
- Maintain book inventory and coordinate new stock orders.
What We're Looking For
- Bachelor's degree in any discipline.
- 1–3 years of experience in academic operations, EdTech, or admin support.
- Good command of MS Office (Excel, Word, Sheets) and digital tools like Zoom & WhatsApp for Business.
- Strong communication, multitasking, and organizational skills.
- Problem-solving mindset with attention to detail.
Job Types: Full-time, Permanent
Pay: ₹20, ₹35,000.00 per month
Work Location: In person
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