Divisional In-charge

Job Purpose
To facilitate smart meter installation, O & M related activities that includes quality check and technical support for outsourced agencies

*ORGANISATION CHART*
This position reports to Circle incharge

Key Accountabilities
Accountabilities
Key Performance Indicators

• Facilitate outsourced agencies in their identified areas of operations
• Technical Support in various smart meter installation operations such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies
• Steer consumer interactions and enable quick resolutions of technical issues / grievances
• Go-Live of Smart Meters as per timeline
• Quality Checks

KEY ACCOUNTABILITIES - Additional Details
*EXTERNAL INTERACTIONS*
Outsourced agencies, consumers

*INTERNAL INTERACTIONS
Zonal Heads, Supervisors, Stores Team
FINANCIAL DIMENSIONS
Other Dimensions
EDUCATION QUALIFICATIONS*
ITI / Diploma (Electrical)

Relevant Experience
7 to 10 years of total experience (Mandatory to have at least 2 years on ground technical experience in meter installation)

*COMPETENCIES*

• Execution & Results
• Teamwork & Interpersonal influence
• Problem Solving & Analytical Thinking
• Planning & Decision Making
• Personal Effectiveness
• Stakeholder Focus
• Networking
• Capability Building
• Strategic Orientation
• Social Awareness
• Entrepreneurship