Contracts Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Contract & Billing Manager.Draft, review, negotiate, and manage various types of contracts including service agreements, vendor contracts, lease agreements, and professional services contracts

Ensure all contracts comply with company policies, legal requirements, and industry regulations

Maintain comprehensive contract databases and tracking systems

Monitor contract performance and ensure adherence to terms and conditions

Required QualificationsEducation & ExperienceBachelor's degree in Business Administration, Legal Studies, or related field

10+ years of contract management or related experience

Experience in commercial real estate or related industry preferred

Position OverviewThe Contract Manager is responsible for overseeing the complete contract lifecycle from initiation through execution, ensuring compliance, risk mitigation, and optimal commercial outcomes for the organization. This role requires strong analytical skills, attention to detail, and the ability to collaborate effectively with internal stakeholders and external parties.

Key ResponsibilitiesContract AdministrationDraft, review, negotiate, and manage various types of contracts including service agreements, vendor contracts, lease agreements, and professional services contracts

Ensure all contracts comply with company policies, legal requirements, and industry regulations

Maintain comprehensive contract databases and tracking systems

Monitor contract performance and ensure adherence to terms and conditions

Manage contract billing cycles, including verification and processing of invoices.

Perform regular reconciliation of contract accounts and payments.

Tendering & Procurement ManagementLead and manage the complete tendering process from RFP/RFQ development through vendor selection.

Develop comprehensive tender documentation, specifications, and evaluation criteria.

Coordinate tender evaluation committees and scoring processes.

Ensure compliance with procurement policies and competitive bidding requirements.

Manage vendor pre-qualification processes and maintain approved vendor databases.

Conduct tender briefings, site visits, and clarification sessions with potential bidders.

Develop and implement procurement strategies in alignment with organizational goals.

Manage vendor relationships throughout the procurement cycle, including performance monitoring.

inancial Control & Claims ManagementDevelop and maintain cost trackers to monitor project and contract expenditures.

Process and manage variation orders (VOs) and extra items, ensuring proper documentation and approval.

Lead the resolution of contractual claims, including extension of time (EOT) claims, from analysis through negotiation.

Prepare detailed cost breakdowns and financial analyses for contractual changes and claims.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.