Operations Program Manager

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Design for Manufacturing Operations Program Manager (DFM OPM) launches products on time, with high quality, and maximum customer availability. We seek an Operations Program Manager who will lead all aspects of new product development and product launch within Operations in Asia and is directly accountable for the results. Responsibilities include achieving goals for time to market, cost, quality, product availability and order cycle time. The DFM OPM in region is the primary leader and interface between Operations, Product Design, Engineering in Cupertino. In DFM, you will lead the key subsystems across all platforms that make iPhone, Apple Watch, Mac, and iPad great.

Description

OPMs are pivotal to the dynamic development and launch of Apple's products. A successful NPI OPM is a leader and facilitator; is driven, organized and detail oriented; excels in program/ project management; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts. We lead within worldwide Operations and collaborate with the core product development team and other functional organizations within Apple. Engage with OEM manufacturing partners to develop, ramp, and introduce products. Develop rapport with partners and detailed knowledge of "how the factory works," its capabilities and limitations. Engage with vendor partners at all levels to lead issue resolution and operational readiness. Lead matrix team members from across all Operations functions in Asia to develop new product plans and execute on operational scaling. Typical functions include WW Planning, Global Supply Management, Technical Program Management, Quality, Supplier Quality, Test Engineering, Design For Manufacturing and Engineering Communicate project status updates to various project partners, including team members and executives within Apple. Synthesize a multitude of issues into a clear, concise and focused message. Present with confidence and brevity. Always push the leading edge of innovation and excellence in Apple products and program management practices. Support coverage for other products in the region. Travel to another location on other products on an as-needed basis to drive issue resolution and/or support build/ramp activities.

Minimum Qualifications

• 4+ years of program management experience in dealing with high volume manufacturing, in the areas of design, process, commodity cost, factory cost, supply and quality management
• BS or MS degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering (or similar)
• Ability to travel up to ~50% to various domestic / international destinations

Preferred Qualifications

• Experience with any of the following: packaging technology, chip scale or wafer level chip scale packaging technology, molding process, System in package construction
• Exceptional ability to build relationships, build cross-functional teams and exert effective influence in a matrix organization
• Ability to think strategically, while driving tactical program execution
  Current knowledge of world class supply chain management practices

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