ACC - Senior Analyst Order to Cash

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Crocin, Iodex, Eno, Otrivin and Centrum – through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.

With category leading brands such as Sensodyne, Eno and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special.

About the role

Based in our GCC Hubs, the ERP Application Capability Centre is a key part of Haleon's Tech strategy towards delivering changes to our critical SAP ERP landscapes. The team comprises of inhouse and outsources resources and work together in delivering SAP Technical and Functional changes that enable Haleon to meet our Consumer's needs.

The ERP Senior Analyst: Order to Cash is a member of the ERP ACC organization and is responsible for the delivery of projects and changes in the areas of SAP SD and SAP TPM.  The ERP Senior Analyst Order to Cash speaks with authority on their suite of solutions and provides specialist professional and technical advice to senior leaders in both Sales and Technology domains and provides input into strategic decisions for the solution area of invoice management and payments. The ERP Senior Analyst Order to Cash requires both technical and interpersonal skills to design, describe, configure and deploy projects and changes.

Role & Responsibilities:

• Deep understanding of the entire O2C (Order to Cash) process, along with extensive experience in implementing and optimizing these processes.

• Oversee and improve the end-to-end order management process to enhance efficiency and accuracy.

• Manage high-impact O2C related projects from initiation to completion.

• Implement and configure ERP system (SAP) to support O2C processes.

• Collaborate with Business Stakeholders to gather requirements and define project scope.

• Translate business requirements into specific technical solutions to support configuration and custom development where required, aligned with the global template and broader Tech strategy.

• Coordinate with cross-functional teams to achieve project objectives and drive business value.

• Maintain comprehensive and up-to-date process documentation.

• Represent and explain any proposed Tech solutions in various governance forums, e.g., Architecture, Change Control Board.

• Develop and maintain strong relationships with key stakeholders to ensure high levels of satisfaction.

Why you?

Basic Qualifications:

• 8+ years of relevant experience in SAP consulting with deep expertise in SAP SD and TPM modules.
• Experience in configuring and deploying complex SAP Order to Cash Projects including solution build, configuration, testing and delivery to meet business requirements.
• Proven ability to engage with business process owners to understand the business needs and priorities, lead requirement gathering and analysis, and design solutions leveraging appropriate tools and platforms.
• Ability to independently solve problem, where necessary working in collaboration with other product owners, solution architects and domain experts to find an architectural design that achieves business objectives.

• Can effectively coordinate with cross functional teams across the Business Community and IT Partner based delivery teams.

• Certifications in SAP Order to Cash in SAP ECC 6.0 and / or SAP S/4 HANA, SAP TPM.

• Experience with SAP Solution Manager, Charm and ALM.

Preferred Qualifications:

• Ability to communicate on deep technical terminology as well as business level and to translate between them.

• Strong interpersonal skills.

• Can effectively manage and address issues in delivery of projects in scope to ensure delivery meets time with quality criteria.

• Capable of working effectively in large, complex cross functional teams, capable of building relationships across different stakeholders and functional groups.

• Dynamic, flexible, team player and results driven.

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account ). If you are not sure whether the email you received is from Haleon, please get in touch.