Receptionist

We're looking for a friendly, organised, and proactive Receptionist to be the first point of contact for students, parents, and visitors at our NEET/JEE Academy. If you're someone who loves keeping things smooth, greeting people with warmth, and managing day-to-day front desk operations, this role is for you.

Key Responsibilities:

• Welcome students, parents, and visitors with a positive and professional attitude.
• Handle incoming calls, WhatsApp enquiries, and walk-in queries.
• Maintain student enquiry records and assist in follow-ups for admissions.
• Manage front-desk tasks such as scheduling counselling sessions and coordinating with faculty.
• Assist parents/students with basic information about courses, batches, and academy facilities.
• Ensure reception area is neat, organised, and presentable at all times.
• Support administrative tasks like document collection, attendance assistance, and communication updates.
• Coordinate with the academic and marketing teams for daily operational needs.

Requirements:

• Minimum PUC/Graduate in any stream.
• Strong communication skills (English + local language preferred).
• Basic computer knowledge (MS Office, email, CRM usage).
• Pleasant personality with excellent customer-handling skills.
• Ability to multitask and stay organised under pressure.
• Prior experience in an educational institute is a plus.

What We Offer:

• Supportive work environment
• Training for academies' process & communication
• Opportunity to grow within the organisation

Job Type: Full-time

Pay: ₹15, ₹19,745.80 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Work Location: In person