Lead SDET

About HighLevel:

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

About the Role:

This role is about going beyond traditional QA, you'll be a hands-on leader who builds frameworks, improves testing approaches, and ensures fast, reliable releases with minimal bug leakage. You'll influence architecture, enable shift-left testing practices, and motivate the team to innovate in how we approach product quality.

We're looking for a Lead SDET who can not only drive technical quality initiatives but also set examples for the team, mentor peers, and ensure product excellence across performance, scalability, and automation.

• Lead Quality Initiatives: Set quality standards and best practices across UI, API, performance, and scalability testing
• Framework Development: Design, build, and maintain robust test automation frameworks for UI and API testing
• Code & Architecture Reviews: Conduct code reviews for junior engineers, guide them in understanding the impact of code changes, and enforce scalable automation patterns
• Shift-Left Testing: Drive early quality practices by embedding testing in the design and development phase; ensure automation catches bugs as early as possible
• Performance & Scalability: Partner with product and engineering teams to validate scalability, performance, and infrastructure-level quality
• Micro frontend & DB Expertise: Provide technical quality insights on microfrontend architecture and databases (MongoDB, Firebase, etc.)
• Mentorship: Inspire, mentor, and guide the QA/SDET team to continuously improve their technical skills and testing mindset
• Innovation in Testing: Encourage new approaches beyond traditional testing methods, focusing on efficiency, faster delivery, and minimal bug leakage
• Cross-Team Collaboration: Work with developers, PMs, DevOps, and product stakeholders to ensure quality is owned across the product lifecycle
• RCA: Drive RCA for all prod issues and plug the defect leakage gaps

• 8+ years of experience in software testing and automation, with at least 3+ years in a lead or senior role
• Proven experience building and scaling automation frameworks for both UI and API
• Strong coding skills in languages commonly used for test automation (e.g., JavaScript/TypeScript, Python, Java)
• Solid understanding of performance, scalability, and infrastructure testing
• Hands-on experience with microfrontend architectures and databases like MongoDB and Firebase
• Experience conducting code reviews and mentoring team members
• Strong understanding of CI/CD pipelines and integrating automation for continuous testing
• Proven experience managing and optimizing CI/CD pipelines for large-scale applications. Ability to influence product architecture and design with a quality-first mindset
• Excellent communication and leadership skills with the ability to motivate and inspire a team
• Customer-first approach: ensuring quality translates to real-world reliability and user experience
• Experience in developing tools which helped QA org to improve the productivity

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record-keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.