Services Technology Consultant

Description -

Seeking a highly experienced, self-directed Senior Global Technology Consultant to design, develop, and deliver advanced solutions for HP Enterprise Operations Factory Services, focusing on Windows deployment, automation, and enterprise hardware/software integration. This role demands strong technical depth, customer-facing consulting skills, and project management experience.
 

Key Responsibilities:

• Architect and deploy Windows 10/11 images using SCCM, Intune, and custom automation for enterprise environments.

• Design and implement automated deployment workflows, PowerShell scripts, and custom tooling for customer and internal HP use.

• Provide technical consulting to global enterprise customers, including developing and delivering workshops, pilots, and proofs of concept.

• Manage projects end-to-end, including scoping, documentation, testing, customer training, and follow-up.

• Troubleshoot complex hardware and software issues on HP platforms, collaborating with engineering and support teams as needed.

• Develop and maintain global service offerings and tools, ensuring consistent quality and scalability across customers.

• Contribute to RFP/RFI responses, technical documentation, quoting, and solution design for customer engagements.

• Maintain in-depth knowledge of Windows servicing models, BIOS/firmware management, driver packaging, and networking relevant to large-scale enterprise deployments.

• Act as a trusted advisor to customers and internal stakeholders, balancing technical depth with business outcomes.

• Mentor team members and support knowledge sharing across the team and regions.
   

Qualifications:

• Extensive experience (10+ years) in Windows deployment and management (SCCM, Intune, Autopilot, MDT).

• Advanced PowerShell scripting and automation skills, with a focus on scalable, reusable tooling.

• Strong knowledge of Personal Compute hardware platforms, BIOS management, and firmware update processes.

• Experience with networking concepts and troubleshooting in enterprise environments.

• Proven ability to create clear, concise technical documentation and customer-facing materials.

• Excellent project management and organizational skills, managing multiple concurrent projects.

• Experience delivering technical workshops and customer training.

• Ability to work independently while collaborating closely with a global team.

• Strong communication skills with the ability to engage with customers at both technical and business levels.
   

Education & Experience Recommended:

• Four-year or Graduate Degree in Computer Science, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

• Experience with Windows deployment intricacies and issue resolution.

• Experience designing or maintaining globally consumed deployment scripts and service tools.

• Familiarity with cloud-based management (Azure, MEM) and hybrid deployment models.

Sales and Services Entity

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Schedule -

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"