Career Opportunities: Network Engineer

Company Overview

Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries.

Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests.

Our Mission is to enable our clients to maximize business impact from technology by:

• Harnessing the transformational impact of emerging technologies
• Bridging the gap between business and technology

Manage and support Meraki, Cisco Switches, including VLAN configuration, port settings, and network performance monitoring.

• Configure and maintain Meraki Wireless networks (SSIDs, authentication, and performance optimization).
• Assist in operating and troubleshooting Meraki SD-WAN for branch VPN connectivity and traffic policy enforcement.
• Support deployment and maintenance of Palo Alto CloudGenix SD-WAN for secure WAN connectivity.
• Coordinate with ISP providers for circuit provisioning, link monitoring, and escalation of issues.
• Provide L2-level support for Prisma VPN and Global Protect VPN to ensure secure remote access.
• Configure and troubleshoot Cisco Nexus switches in data center environments.
• Assist with AWS networking tasks including security groups (SGs) for secure access control.
• Manage SSL certificate updates and renewals across AWS and network/security devices.
• Troubleshoot and support Layer 2 protocols such as VLANs, STP, VPC, port channels, and EtherChannel.
• Provide support for Layer 3 protocols including OSPF, BGP, static routing, and VRFs.
• Monitor network health and performance, and respond to incidents in a timely manner.
• Maintain and update documentation for network configurations, changes, and Standard Operating Procedures (SOPs).

• Deploy, configure, and troubleshoot Cisco, Meraki solutions, including Switches, Wireless Access Points, and MX SD-WAN devices.
• Support implementation and maintenance of Palo Alto CloudGenix SD-WAN for secure and optimized WAN connectivity.
• Provide L2-level support for Palo Alto Firewalls, including basic policy configuration and monitoring.
• Assist in managing Panorama for centralized firewall visibility and reporting.
• Monitor and maintain network security posture, ensuring adherence to defined security policies and standards.
• Provide escalation support for complex issues across switching, routing, VPNs, and SD-WAN infrastructure.
• Perform routine maintenance, firmware upgrades, and patch management for network and security devices.
• Assist in capacity planning and performance monitoring for enterprise network infrastructure.
• Manage IP address allocation using IPAM tools to ensure organized and efficient IP management.
• Collaborate with cross-functional teams to support basic AWS cloud networking (VPCs, Security Groups, VPNs, Direct Connect).
• Create and maintain network diagrams, configuration records, and procedural documentation for operational readiness.
• Participate in on-call rotation and respond to network incidents as part of incident response.

• Must have good written and verbal communication skills.
• Strong conceptual and analytical skills.
• Ability to adapt to any new technical environment with minimal knowledge transfer efforts.

• Engineering or equivalent Graduate Degree.
• CCNA/CCNP Certification and any Palo Alto certification (optional).

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.