
Senior Technical Writer
1 day ago
Company Profile
Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fintech products & solutions.
We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive.
We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods.
Priority is an employee-first organisation and we continually strive to ensure their professional and personal success supported by employee friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success.
Job Description
We are looking for an experienced Sr. Technical Writer with 6+ years experience to join our organization who will be the evangelist in crafting elegant technical documents that can be easily understood by a wide range of audience. You must have a passion to understand how Payments software products work and enjoy deciphering technical jargon into easy to read narratives. You should have worked in product management teams using agile/ scrum methodologies and be able to show that you have put out software product document releases, webinars and presentations. This position is full-time. You will be responsible for the end-to-end technical writing including API documentation, Release Notes, Guides, white papers, training materials etc. The candidate should be able to lead a team of technical writers and train new tech writers, Should be able to follow and monitor the technical writing process and best practices for the entire team.
Requirements
A Senior Technical Writer collaborates closely with engineers, product managers, and other stakeholders to ensure accuracy and clarity in all documentation. The key responsibilities of a Senior Technical Writer include:
Responsibilities:
- Develop and maintain technical documentation: Write and update user guides, API documentation, tutorials, release notes, and other technical materials.
- Collaborate with cross-functional teams: Work closely with product managers, developers, and QA teams to gather information and ensure accurate documentation.
- Establish documentation standards: Define and implement style guides, templates, and best practices to ensure consistency across all materials.
- Simplify complex concepts: Translate highly technical information into clear, concise, and user-friendly content for both technical and non-technical audiences.
- Review and edit content: Ensure that all documentation is free from errors, follows proper grammar, and meets style guidelines.
- Manage content lifecycle: Organize and maintain documentation repositories, ensuring that all materials are up-to-date and relevant.
- Train and mentor junior writers: Provide guidance and feedback to less experienced writers, helping them improve their skills and understanding.
- Stay updated with industry trends: Continuously research and stay informed about new technologies, tools, and methodologies that could improve documentation processes.
Benefits
- 5 Days Working
- One Complimentary Meal per Day
- Internet Reimbursement
- Gym Reimbursement
- Group Medical Insurance
- Mental Health support benefits
- Relocation Assistance (if Applicable)
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