Restaurant Stewardess

Job Summary:

The Restaurant Stewardess is the first point of contact for guests. She is responsible for welcoming guests, managing table assignments, and supporting the front-of-house team to ensure an excellent dining experience.

Key Responsibilities:

• Guest Reception:
• Greet guests warmly upon arrival and make them feel welcome.
• Manage waiting lists and reservations effectively.
• Escort guests to their tables and present menus.
• Reservation & Seating Management:
• Maintain a clean and organized host/hostess station.
• Coordinate table turnover with waitstaff to ensure efficient service.
• Maintain accurate reservation records and communicate guest preferences.
• Customer Service:
• Handle guest inquiries and complaints professionally.
• Ensure guest satisfaction by checking in throughout the dining experience.
• Provide information about menu items and restaurant specials when needed.
• Support Tasks:
• Assist with setting and clearing tables when required.
• Support the service team during busy periods.
• Maintain cleanliness and orderliness in the dining area.

Qualifications:

• High school diploma or equivalent.
• Previous customer service or hospitality experience preferred.
• Proficiency in verbal communication (English; additional languages are a plus).
• Professional appearance and positive attitude.

Key Skills and Attributes:

• Friendly and approachable demeanor.
• Strong organizational and multitasking skills.
• Calm and courteous under pressure.
• Team player with a strong sense of responsibility.
• Attention to detail and excellent time management.

Work Conditions:

• Standing for extended periods.
• Working evenings, weekends, and holidays as required.
• Fast-paced restaurant environment.

Job Types: Full-time, Permanent

Pay: ₹12, ₹20,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Monday to Friday
• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Hospitality: 2 years (Required)

Language:

• English (Required)

Work Location: In person