Training Analyst

3 days ago

Gurgaon, Haryana, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Training (Talent Development) Analyst

In these roles, you will be responsible for:

· Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors.

· Reporting and tracking training effectiveness, project effectiveness

· Interviewing new hires

· Regular and continuous touch base with floor and trainees to map improvement

Required Skills for this role include:

· Communication Skills: 2 years' experience in Voice and Accent Training Delivery, Excellent communication skills (CEFR C1)

· Excellent Facilitation Skills

· Coaching and Feedback

· Proficient in MS office tools

· Instructional Design Skills

· Expat Canadian

Experience LevelEntry Level

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