
VMware Virtualization- L2
3 days ago
exp - 5-7 years
Own an escalation, demonstrate leadership and be the designated point of contact for the Technical
Escalation Process.
The position involves taking a leadership role with customer teams and internal teams to resolve problems,
maintain managed Storage & Backup operations and, when necessary, to return systems to operational
status.
The job also involves leading communication between technical teams, customers and internal organization
to fulfill customer needs and accomplish customer satisfaction.
Strong and solid concepts on Virtualization.
Share Datacenter 'Best Practice' among other Technology peers & Teams in the GMS community and be
required to actively look for and identify pro-active / issue prevention opportunities where these presents
themselves.
Supporting and troubleshooting complex Vmware / Virtualization issues in complex and widely distributed
environment.
Manage technical action planning across multiple customer / partner resources while leading development of
Commvault technical action plan.
Communicate Technical action plan, drive internal HPE Technical Teams / Customer / Partner
communications.
Capable of working constructively in a highly pressurized environment. Willing to work after office hours to
manage critical customer escalations when necessary 24x7 availability as required for 'Out of Hours' (OOH)
coverage. Demonstrates the ability to work with and be sensitive to other cultures.
Skilled in utilizing methodologies for problem management and resolution of escalated issues.
Provides highly innovative management of complex escalations.
Create opportunities to increase the competence of the work group in a proactive and consistent way.
Identifies and communicates possible process changes that will remedy inefficiencies as appropriate.
Lead / drive virtual technical teams within HPE / Partner to isolate the cause of issue.
Work with the different support Vendors, customer account team, HPE / Partner onshore and offshore
teams, as well as other stakeholders like Managed Services Manager, Consultants, Customer Business
Manager, Escalation manager etc.
Negotiate to bring correct resources together to focus on an issue
Plan and implement best practices.
Knowledge & Skills:
*Experience in designing, deploying, and managing VMware-based virtualization.
*Expert-level proficiency in VMware vSphere, VMware NSX, and VMware vSAN technologies.
*Document design, implementation, and troubleshooting procedures for VMware cloud solutions.
*Expert-level proficiency in Disaster recivery solutions like SRM, Metro CLuster, Streched CLuster etc.
*Expert-level proficiency in designing VMware environment based on Performance Requirement.
*Strong scripting and automation skills using tools such as PowerShell, Python, or VMware PowerCLI.
*Strong experience in Upgrading VMware components and tackling Issues during upgrades.
*Expert-level proficiency in designing customer Workload specs based on the requirements from application.
*Expert-level proficiency on Storage and network protocols supported by VMWare.
*Fundamental Knwoledge on Hardware, Network and Storage concepts is a must.
*Solid understanding of cloud computing principles and architectures, including private, public, and hybrid cloud
models.
*Excellent analytical and problem-solving skills, with the ability to troubleshoot complex VMware issues and drive
resolution.
*Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to
both technical and non-technical stakeholders.
*VMware certifications such as VMware Certified Professional (VCP) or VMware Certified Advanced Professional
(VCAP) would be a plus.
*Experience with other cloud platforms such as AWS, Azure, OLVM or Google Cloud Platform (GCP) is desirable.
Experience:
4+ years of demonstrated experience in Vmware troubleshooting including service and support on
Virtualization, vSAN.
Ability to isolate and solve complex technical/business problems with the ability to interact with people
(customer and internal HPE) at all levels, across a geographic region.
Demonstrate strong written and verbal communication skills.
Certifications:
VMware certifications such as VMware Certified Professional (VCP) or VMware Certified Advanced
Professional (VCAP).
ITIL Foundation certification preferred.
Knowledge of Remote Support and Remote monitoring processes and concepts
Knowledge on Service Now
Interpersonal Skills:
Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed
to make decisions. Gets involved with new initiatives.
Exceptional Customer service skills, mindset & attitude.
Be professional in all modes of interaction with our internal & external customers.
Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds)
measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.
Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and
addresses cause of issue. Practical, realistic, and resourceful.
Innovative - Builds and improves key business processes that enhance the effectiveness of HPE. Generates
new ideas, challenges the status quo, and solves problems creatively.
The candidate must collaborate with other teams and individuals within the organization
Be capable of making well founded decisions in high pressure situations & exercising diplomacy when
operating in politically charged environments.
Actively listen and confirm problem details showing empathy for urgent situations
Utilize effective negotiation skills which will lead to satisfactory issue resolutions.
-
Vmware Virtualization
3 days ago
Bengaluru, Karnataka, India Talent Worx Full time ₹ 1,50,000 - ₹ 28,00,000 per yearJob Description:· years - 5 years of Experience in Vmware Virtualization. · Install, administer, and maintain virtualization environment.· Diagnose and correct issues, whether these be issues with correct operation or performance.· Monitor Virtualization environment and elevate to L2 or L3 level.· Triage and solve user-submitted tickets, especially...
-
L1 VMware Virtualization Engineer
3 weeks ago
Bengaluru, Karnataka, India Talent Worx Full timeKey Responsibilities :- Install, configure, and administer VMware virtualization environments.- Perform daily health checks, monitor system performance, and escalate issues to L2/L3 when required.- Diagnose and resolve L1-level issues related to VMware, vCenter, and ESXi.- Manage user-submitted tickets, ensuring timely resolution and accurate documentation.-...
-
Enterprise VMware Virtualization Specialist
1 week ago
Bengaluru, Karnataka, India beBeeVirtualization Full time ₹ 9,00,000 - ₹ 12,00,000Senior VMware Virtualization ExpertWe are seeking a seasoned IT professional with extensive experience in managing and optimizing virtualization platforms.The ideal candidate will be responsible for designing, implementing, and maintaining enterprise-grade infrastructure solutions to ensure high availability, performance, and security across virtual and...
-
GMS Virtualization L1
5 days ago
Bengaluru, Karnataka, India Talent Worx Full time ₹ 1,50,000 - ₹ 28,00,000 per yearJob Description:2+ years of Experience in Vmware Virtualization. (L1) Install, administer, and maintain virtualization environment. Diagnose and correct issues, whether these be issues with correct operation or performance. Monitor Virtualization environment and elevate to L2 or L3 level. Triage and solve user-submitted tickets, especially when they relate...
-
Vmware + Network- L2
3 days ago
Bengaluru, Karnataka, India Talent Worx Full time ₹ 20,00,000 - ₹ 25,00,000 per yearQualifications: Good understanding of the Networking (Routing and switching) across multivendorsolutions. In addition experience delivering Professional services in the IT infrastructuredomain is preferred. Industry Experience 5-8 years in managing the aspects of remote delivery in theprofessional services delivery In-depth knowledge of Aruba...
-
Vmware Administrator
22 hours ago
Bengaluru, Karnataka, India Softtek Full time ₹ 15,00,000 - ₹ 28,00,000 per yearVmware Horizon ArchitectureStrong Knowledge Windows Environment Front-End/Server (Windows 10, Windows Server, others)Strong Knowledge Windows Environment Front-End/Server (Windows 10, Windows Server, others)Strong Knowledge Windows Environment Front-End/Server (Windows 10, Windows Server, others)Strong Knowledge Windows Environment Front-End/Server (Windows...
-
Bengaluru, Karnataka, India Talent Worx Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe engineer will be part of a 24/7 Multivendor datacenter operations team and will be directly responsible for managing datacenter projects. Must possess Leadership qualities from Technical and inter-personal skills perspective. This individual will provide Multivendor Technical leadership and support to the Technology Teams by bringing together the...
-
Bengaluru, Karnataka, India Talent Worx Full time ₹ 1,04,000 - ₹ 1,30,878 per yearThe engineer will be part of a 24/7 Multivendor datacenter operations team and will be directly responsible for managing datacenter projects. Must possess Leadership qualities from Technical and inter-personal skills perspective. This individual will provide Multivendor Technical leadership and support to the Technology Teams by bringing together the...
-
VMware Expert
2 weeks ago
Bengaluru, Karnataka, India beBeeexpertise Full time ₹ 15,00,000 - ₹ 20,00,000Job Title: VMware ExpertWe are seeking a seasoned IT professional with expertise in managing and optimizing VMware virtualization platforms and Windows Server environments.The ideal candidate will be responsible for designing, implementing, and maintaining enterprise-grade infrastructure solutions, ensuring high availability, performance, and security across...
-
L2 network engineer with system administration
2 weeks ago
Bengaluru, Karnataka, India Tech Solve Engine Full timePosition OverviewWe are looking for a skilled L2 Network Engineer with System Administration expertise to join our IT infrastructure team. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting network operations while also handling system administration tasks for servers, storage, and related infrastructure. This role...