
Operations Manager
10 hours ago
Job description
Job Title: Operations Manager
Location: C9 Event Center
Company: C9 Hospitality
Job Type: Full-Time
Job Summary:
C9 Hospitality is seeking a highly organized and proactive Operations Manager to oversee the daily operations of the C9 Event Center. This role is ideal for a dynamic leader with a passion for hospitality, exceptional problem-solving skills, and a commitment to delivering seamless event experiences. The Operations Manager will ensure that all departments function efficiently and that every event runs smoothly from planning to execution.
Key Responsibilities:
- Oversee day-to-day operations of the event center, including event setup, logistics, vendor coordination, and guest services.
- Lead and manage cross-functional teams including housekeeping, catering, technical support, and front office staff.
- Ensure all events are executed to the highest standards of quality, safety, and customer satisfaction.
- Develop and implement operational policies, procedures, and best practices.
- Monitor inventory, supplies, and equipment to ensure readiness for events.
- Coordinate with clients and event planners to understand requirements and deliver tailored solutions.
- Manage budgets, control costs, and optimize resource allocation.
- Ensure compliance with health, safety, and legal regulations.
- Train, mentor, and evaluate staff performance to maintain a high-performing team.
- Handle customer feedback and resolve issues promptly and professionally.
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