Senior Solutions Specialist

4 days ago

Mumbai, Maharashtra, India Talent Sutra Full time

Role Overview:

We are looking for a highly technical Senior Solution Specialist to lead client implementations of our platform and APIs. This role requires strong engineering skills, deep knowledge of API-driven architectures, and the ability to work directly with client developers and architects to ensure seamless integrations. You will be the technical owner of client onboarding, bridging product capabilities with client requirements.

Key Responsibilities:

● Technical Implementation & Integration

○ Own the end-to-end technical onboarding of clients, including platform setup, API

integrations, and data flows.

○ Design and implement integration solutions using REST/GraphQL APIs, SDKs,

and webhooks.

○ Write scripts, sample code, and reference implementations to accelerate client

adoption.

● Solution Engineering

○ Translate client business requirements into scalable technical solutions.

○ Advise clients on best practices for API usage, authentication, error handling, and

performance optimization.

○ Conduct architecture reviews and integration design workshops with client

technical teams.

● Troubleshooting & Support

○ Debug API calls, logs, and integration issues using tools like Postman, cURL,

and monitoring platforms.

○ Collaborate with engineering teams to resolve escalated technical issues.

○ Document solutions and contribute to technical knowledge bases.

● Client Enablement

○ Deliver technical training sessions and workshops for client developers.

○ Provide guidance on CI/CD integration, automation, and scaling strategies.

● Cross-functional Collaboration

○ Partner with Product and Engineering to provide client feedback on APIs and

platform features.

○ Support Sales and Customer Success teams with technical expertise during

pre-sales and post-sales phases

Must-Have:

● Bachelor's degree in Computer Science, Engineering, or related field

● 4–8 years of experience in SaaS implementation, solution engineering, or integration

consulting

● 2+ years of software programming or software testing experience

● Strong understanding of REST APIs, JSON, OAuth2.0, and webhooks

Good to have:

● Experience with CI/CD pipelines, Docker, Kubernetes.

● Knowledge of integration middleware (Mulesoft, Workato, Zapier, etc.).

● Exposure to enterprise security standards (SSO, SAML, SCIM, RBAC).

● Prior experience working with global enterprise clients.

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