Waiter
1 week ago
Siliguri, West Bengal, India
HOTEL CENTRAL PLAZA
Full time
₹ 2,40,000 - ₹ 3,60,000 per year
A waiter's job description includes greeting customers, taking food and drink orders, serving meals, processing payments, and ensuring customer satisfaction. Key responsibilities involve communicating with the kitchen staff, maintaining a clean dining area, answering menu questions, and handling customer complaints or concerns. Key responsibilities
- Customer service: Greet guests, escort them to tables, present menus, and make recommendations.
- Order management: Take accurate food and drink orders, using a POS system when applicable, and communicate them to the kitchen staff.
- Serving: Deliver food and beverages to tables in a timely and efficient manner.
- Payment and billing: Prepare and present bills to customers, process payments, and handle cash or credit card transactions accurately.
- Table maintenance: Clear tables of dirty dishes, reset tables for new customers, and maintain a clean dining area.
- Guest satisfaction: Check in with guests to ensure they are satisfied with their meal, address any concerns, and resolve complaints promptly.
- Up-selling: Suggest appetizers, desserts, or drinks to enhance the guest experience and increase sales.
- Health and safety: Follow health and safety regulations for food handling and maintain a sanitary environment.
Necessary skills and qualities
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail for accurate order-taking and payment processing.
- Physical stamina to stand and walk for long periods.
- Patience and professionalism, especially when dealing with difficult customers.
Job Types: Full-time, Fresher
Pay: ₹7, ₹9,000.00 per month
Benefits:
- Food provided
- Paid time off
Work Location: In person