Waiter

1 week ago


Siliguri, West Bengal, India HOTEL CENTRAL PLAZA Full time ₹ 2,40,000 - ₹ 3,60,000 per year

A waiter's job description includes greeting customers, taking food and drink orders, serving meals, processing payments, and ensuring customer satisfaction. Key responsibilities involve communicating with the kitchen staff, maintaining a clean dining area, answering menu questions, and handling customer complaints or concerns. Key responsibilities

  • Customer service: Greet guests, escort them to tables, present menus, and make recommendations.
  • Order management: Take accurate food and drink orders, using a POS system when applicable, and communicate them to the kitchen staff.
  • Serving: Deliver food and beverages to tables in a timely and efficient manner.
  • Payment and billing: Prepare and present bills to customers, process payments, and handle cash or credit card transactions accurately.
  • Table maintenance: Clear tables of dirty dishes, reset tables for new customers, and maintain a clean dining area.
  • Guest satisfaction: Check in with guests to ensure they are satisfied with their meal, address any concerns, and resolve complaints promptly.
  • Up-selling: Suggest appetizers, desserts, or drinks to enhance the guest experience and increase sales.
  • Health and safety: Follow health and safety regulations for food handling and maintain a sanitary environment.

Necessary skills and qualities

  • Excellent communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Strong attention to detail for accurate order-taking and payment processing.
  • Physical stamina to stand and walk for long periods.
  • Patience and professionalism, especially when dealing with difficult customers.

Job Types: Full-time, Fresher

Pay: ₹7, ₹9,000.00 per month

Benefits:

  • Food provided
  • Paid time off

Work Location: In person