Validation Branch Manager

2 weeks ago

Goa, India Autocal Solutions Full time US$ 90,000 - US$ 1,20,000 per year

Key Responsibilities:

Validation and Quality Assurance:

  • Conduct validation activities for Autoclaves, Tunnels, Chambers, and Room Mapping.
  • Ensure adherence to industry and company standards for validation and quality control.
  • Address and resolve technical queries related to validation processes from customers and team members.

Branch Operations Management:

  • Oversee all aspects of branch operations, ensuring compliance with company policies and operational standards.
  • Monitor and analyze branch performance, implementing improvement plans as needed.
  • Manage branch budgets, resources, and operational processes effectively.

Team Leadership:

  • Lead and motivate branch staff to achieve performance targets and deliver exceptional customer service.
  • Conduct regular training sessions to enhance team skills and operational knowledge.
  • Foster a positive work environment and address team concerns promptly.

Customer Relationship Management:

  • Act as the primary point of contact for customer queries and concerns, providing timely and effective resolutions.
  • Build and maintain strong relationships with customers to enhance satisfaction and loyalty.

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