Strategic Operations Manager

DevRev

At DevRev, we're building the future of work with Computer – your AI teammate.

Computer is not just another tool. It's built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.
Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

How?

Easy: it's the only platform capable of…

Complete data unification
Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.

Powerful search, reasoning, and action
Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.

Extensions for your teams and customers
Computer doesn't make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.

This isn't just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.

We call this Team Intelligence. It's why DevRev exists.

Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

Strategic Operations Manager / Sr. Associate

Building the Operating System for DevRev's Growth Location:  Bangaluru, India

About Strategic Operations at DevRev

The Strategic Operations team designs and optimizes the operational foundation that enables DevRev to scale efficiently. We're the behind-the-scenes architects who ensure our product, engineering, sales, marketing, and support teams have the processes, systems, and workflows they need to deliver exceptional results for our customers.

We don't just maintain the status quo—we reimagine how work gets done. Our team identifies where bold operational redesigns are needed and where small efficiency gains can compound into significant impact. Every project we tackle is designed to evolve with DevRev as we grow.

What You'll Own

End-to-End Process Excellence
Take ownership of operational areas from diagnosis through implementation, driving measurable improvements that scale with our business.

Cross-Functional Problem Solving
Collaborate with teams across DevRev to identify bottlenecks, design solutions, and implement changes that enhance productivity and results.

Data-Driven Strategy
Leverage analytics and financial modeling to guide decisions, track performance, and demonstrate the impact of operational improvements.

Strategic Project Leadership
Lead initiatives from concept to completion, ensuring solutions are both elegant and scalable for our rapidly evolving needs.

Potential Focus Areas

Corporate Strategy: Align strategic initiatives for cohesive, cross-departmental growth
Revenue Operations: Optimize sales processes and deal structuring workflows
Marketing Operations: Develop data-driven inbound strategies and lead conversion systems
Customer Success: Design upsell frameworks and churn mitigation strategies
Operational Excellence: Automate manual processes and eliminate workflow inefficiencies

What We're Looking For

Experience Foundation
3+ years in management consulting, investment banking, or strategic operations at a tech company or high-growth startup.

Analytical Excellence
Strong data analysis skills with proven ability to translate insights into actionable process improvements and operational wins.

Communication & Influence
Exceptional ability to communicate complex recommendations clearly to both technical and non-technical stakeholders across all organizational levels.

Financial Acumen
Comfortable with financial analysis, ROI modeling, and using data to build compelling business cases for operational changes.

Project Management
Experience managing multiple concurrent projects in fast-paced, dynamic environments while maintaining quality and meeting deadlines.

Educational Background
Bachelor's degree in Business, Economics, Engineering, or related field. MBA or advanced degree preferred.

Why This Role Matters

You'll be instrumental in building the operational foundation that enables DevRev's next phase of growth. Your work will directly impact how efficiently we scale, how effectively our teams collaborate, and how successfully we serve our customers.

This is an opportunity to shape how a rapidly growing company operates—not just for today, but for the years ahead.

Ready to Build Something Exceptional?

If you're excited about designing operational excellence from the ground up and seeing your strategic thinking translate into measurable business impact, we'd love to hear from you.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth's most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev 

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