Associate – Account Management

2 days ago

Bengaluru, Karnataka, India BrandStory Digital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Associate - Account Management

Location
:
Bangalore

Experience
:
3–5 Years

Type
:
Full Time

About BrandStory

  • A leading digital marketing agency delivering
    end-to-end marketing solutions
    .
  • Expertise in crafting impactful strategies for both
    B2B and B2C clients
    .
  • Blend of
    creativity + data-driven execution
    to achieve measurable business outcomes.

Role Overview

  • Position:
    Junior Associate - Account Manager
  • Focus: Build and nurture strong client relationships while ensuring
    successful campaign/project delivery
    .
  • Key Traits: Client-focused, strong communicator, strategic thinker, and effective collaborator.
  • Responsibility: Act as the bridge between clients and internal teams to drive satisfaction, retention, and growth.

Key Responsibilities

1. Client Relationship Management

  • Act as the
    primary point of contact
    for assigned clients.
  • Ensure seamless communication, understanding, and alignment with client objectives.
  • Build long-term positive relationships to retain and grow accounts.

2. Account Strategy & Delivery

  • Understand client objectives, brand guidelines, and market positioning.
  • Provide
    strategic recommendations
    that align with client goals.
  • Manage multiple accounts, ensuring
    timely delivery
    of campaigns within scope and budget.

3. Campaign Coordination

  • Work with creative, strategy, and digital teams to develop and execute impactful campaigns.
  • Monitor timelines, deliverables, and KPIs to ensure smooth execution.
  • Prepare and present campaign proposals, reports, and performance reviews.

4. Growth & Upselling

  • Identify upsell and cross-sell opportunities for additional agency services.
  • Support revenue growth by spotting client needs beyond the current scope.

5. Industry Awareness

  • Stay updated on industry trends, competitor activities, and best practices.
  • Proactively bring insights and ideas to clients for added value.

Key Requirements

  • Bachelor's degree in Marketing, Business Administration, Communications, or related field.
  • 3 -5 years of experience as an
    Account Manager / Client Servicing Executive
    (agency environment preferred).
  • Strong understanding of
    marketing, branding, digital campaigns, and media channels
    .
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to manage multiple projects under tight deadlines.
  • Strong problem-solving skills with a proactive mindset.
  • Proficiency in
    MS Office Suite / Google Workspace
    (project management tools like ClickUp, Trello, Asana are a plus).

What We Offer

  • A
    dynamic, creative, and collaborative
    work environment.
  • Opportunities to work with
    top brands across industries
    .
  • Clear pathways for
    professional growth and skill development
    .

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