DevOps Engineer MTS/SMTS

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

• Job Category

• Software Engineering

• Job Details

• About Salesforce

• We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you've come to the right place.

• The Salesforce Marketing Cloud Database Management Plane team consists of smart and tenacious engineers dedicated to excellence through platform expertise and uncompromising integrity. While we understand that delivery is important, we consider quality to be our highest priority. The code we deliver must be secure, perform well at scale, and provide the functionality promised to our customers.

• Our team is responsible for the availability and performance of the Marketing Cloud data platform. As our platform grows both in size and complexity - we must consistently provide the uptime and predictable performance that our customers demand. We are looking to grow our team to develop and manage our next generation of systems designed to maintain our world-class data platform. 

• Responsibilities:

  • Work on the service that powers strategic & high-impact company initiatives to help shape the future of our Marketing Cloud organizational goals and improve internal and external customers' experience.

  • Troubleshoot issues with the relational database platform, the applications, and services that our team develops and owns.

  • Participate in the team's on-call rotation to address complex problems in real-time and keep services operational and highly available.

  • Design and develop high-quality code to improve platform reliability, availability, and scalability.

  • Influence and drive end-to-end solutions that help a cloud-scale database service remain highly available and operating with predictable performance.

  • Work closely with cross-functional teams across geographies to deliver a roadmap to meet shared business goals.

  • Develop test strategies, design automation frameworks, and write unit/functional tests to drive up code coverage and automation metrics.

  • Contribute to the success of the scrum team through code reviews, deployment process automation, documentation, and refinement, planning, and retros.

  • Lead, collaborate, communicate, and mentor others on the team and in the company.

• Required Qualifications:

  • Minimum of 5 years of relevant work experience

  • Advanced understanding of Database technologies (with focus on SQL Server and PostgreSQL), and relational database schema design.

  • Solid understanding of how to interact with and manage both Relational and Non-Relational Data Stores, Docker Containerization, Kubernetes Orchestration, and multi-substrate Public Cloud Infrastructure.

  • Technical proficiency with complex problem solving and performance troubleshooting.

• Preferred Qualifications:

  • Demonstrable experience and technical proficiency with, C# and .NET, developing and supporting Cloud-Scale Platform services, and complex problem solving

  • Working knowledge of API Security and Authentication principles, SDLC concepts and technologies, and SCRUM methodology

  • Experience working with large, highly available, and/or high-transaction data platforms.

  • Solid understanding of CI/CD pipelines (Terraform, Jenkins).

  • Excellent communication skills.

  • A related technical degree.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

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