Product MNC hiring For ServiceNow Developer(ITAM)-Contractual Role

3 days ago

Kolkata, West Bengal, India Success Partner Consultants Full time

Hi All,

Successpartner Consultant is hiring for a ServiceNow Senior Developer for one of our top product based client in Kolkata location.

Job Location: Kolkata

Job Role: Senior Developer.

Job Description:

Implement minor change request and bug fix for ServiceNow SPM modules with some customization for Demand Management and Project Portfolio Management

-Implement minor change request and bug fix for ServiceNow ITAM customized screen and dashboard based on OOTB

-Manage and support ITAM processes including Hardware Asset Management (HAM), Software Asset Management (SAM), and CMDB data integrity

-Implement minor change request and bug fix for ServiceNow ITSM (Incident Management) customized screen and configuration based on OOTB

-Maintain documentation for operational procedures, configuration standards, and support workflows.

-Collaborate with internal stakeholders (e.g., Business policy maker at HQ, IT Operations at IT division) to ensure alignment between platform capabilities and business processes.

Operation

-Monitor platform health, conduct routine maintenance, and troubleshoot incidents and service requests related to SPM and ITAM.

-Provide training and guidance to internal users and act as a subject matter expert for ServiceNow SPM and ITAM modules.

Strong understanding of ITIL, project management methodologies (Agile, Waterfall), and asset lifecycle processes.

  • Hands-on experience with ServiceNow App Engine, Flow Designer, and Performance Analytics.
  • Proficiency in scripting (JavaScript, Rest API) and ServiceNow configuration.
  • Excellent communication and stakeholder management skills

Interested candidates can share their resumes to or call whatsapp)

***Please note that this is a contractual role(long-term) based in Kolkata location***

Best Regards,

Arijit

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