Mega Hiring For International Voice Process/Sal upto 6 LPA
4 days ago
Medwin
(Please send us a message on WhatsApp in case the numbers are busy).
Job description
Greetings
We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you
For more clarification about this job role, please feel free to reach out to us on the below mentioned number:
Medwin
(Please send us a message on WhatsApp in case the numbers are busy).
NOTE:
Job Description:
We are hiring for International Voice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment.
As part of the customer support team, you will handle voice-based interactions with international clients, providing prompt, courteous, and effective resolutions to a variety of customer issues. You'll be expected to deliver outstanding service experiences across global markets, working in collaboration with internal teams to ensure customer satisfaction and retention.
Job Details
Process: International Voice Support
Salary:
- Freshers: 25,000 per month
- Experienced: Up to 6 LPA (Based on current CTC and relevant experience)
Qualification Criteria:
Excellent verbal communication skills in English
Willingness to work in night shifts and rotational offs
Experience Required:
- Freshers with excellent communication skills are welcome
Key Responsibilities:
Handle inbound and outbound international calls in a professional manner.
Resolve customer queries, complaints, or issues efficiently and accurately.
Maintain detailed documentation of customer interactions in system records.
Adhere to process workflows, compliance standards, and quality benchmarks.
Collaborate with internal teams for escalations or issue resolution where required.
- Meet performance targets related to call quality, resolution rate, and customer satisfaction.
Desired Candidate Profile:
- Any Graduate / Undergraduate (With Excellent English Communication)
- Freshers & Experiencedcan apply
- Must be open to work in rotational shifts/night shifts
- Good typing speed and listening skills
Role Highlights:
- Opportunity to work with leading global clients
- Develop and enhance communication, problem-solving, and service delivery skills
- Exposure to US, UK, or Australian clients (Night/Rotational Shifts)
- Fast-paced and growth-oriented work culture
- Extensive training and support provided for freshers
Perks & Benefits:
- Cab Facility (As per shift & company policy)
- Performance Incentives
- Night Shift Allowance
- Great work culture & career growth
Regards,
Medwin
/ or visit Our Website Which is to explore other open positions with us
Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any Graduate
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