Support Engineer – Modern Workplace
7 days ago
Support Henson Group Microsoft Modern Workplace Managed Services customers by being knowledgeable about the following Microsoft O365/M365 products as it relates to the availability, performance, interoperability, and reliability of: o Exchange Online o Teams o SharePoint Online o Endpoint Manager / Intune o Other O365/M365 Apps such as Power Automate, Insights, Forms, Planner, Stream, Sway, To-Do, Visio, PowerBI (implementation only), Project Online, etc. Respond to support tickets within established Service Level Agreements (SLA) and Service Level Objectives (SLO) and support processes including escalation to Level 3 and or Microsoft when appropriate, documenting all support case resolutions in the ticketing system, developing root cause analysis solutions for recurring problems, and reviewing solutions with clients as required. Assist with delivering projects for the above-referenced products through the implementation and delivery of scalable Microsoft Office 365 solutions. Prepare technical documentation on the Microsoft 365 services and related procedures and operations.
Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad
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Modern Workplace Engineer
1 week ago
Chennai, Tamil Nadu, India Equiniti Full time ₹ 8,00,000 - ₹ 24,00,000 per yearManagement LevelGWe are seeking an experienced engineer to join the Modern Workplace Engineering team with a focus on the Zscaler platform. This is an opportunity to work in a fast-paced engineering team, designing modern endpoint solutions for a dynamic and varied business in line with best practises and security standards.Key ResponsibilitiesDesign,...
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New Delhi, India Black Box Full timeOverviewAs a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS...
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Product Manager
3 weeks ago
New Delhi, India Black Box Full timeOverviewAs a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS...
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Bengaluru, India Black Box Full timeOverview As a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS...
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Bengaluru, India Black Box Full timeOverview As a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS...
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Bengaluru, India Black Box Full timeOverview As a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS...
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Bengaluru, India Black Box Full timeOverviewAs a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS...
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Bengaluru, India Black Box Full timeOverviewAs a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS...
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Bengaluru, India Black Box Full timeOverviewAs a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS...
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Bengaluru, India Black Box Full timeOverviewAs a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, employee communication platforms, and intelligent operations. This role requires expertise in cloud platform modernization, evergreen IT services, UCaaS...
