Store Manager

1 day ago

Govandi Mumbai Maharashtra, India Serendipity Speciality Foods Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 2,50,000 per year

The Café Store Manager will oversee all daily operations of the bread bar in Chembur, ensuring excellent customer service, smooth workflow, and high-quality food and beverage standards. This role requires a hands-on leader who can manage staff, maintain operational efficiency, and create a warm, welcoming atmosphere for every guest.

Key Responsibilities Operations & Service

  • Supervise daily café operations, including opening/closing routines.
  • Ensure high-quality customer service and promptly resolve guest concerns.
  • Maintain café cleanliness, ambience, and hygiene as per FSSAI standards.
  • Oversee food and beverage preparation quality, taste, serving time, and presentation.

Staff Leadership

  • Recruit, train, schedule, and manage café staff (baristas, service staff, kitchen helpers).
  • Provide continuous coaching to improve performance and customer experience.
  • Conduct staff meetings, performance reviews, and handle shift planning.

Sales & Inventory

  • Monitor daily sales and work toward achieving revenue targets.
  • Manage inventory: stock ordering, vendor coordination, and waste control.
  • Track consumption, manage perishables, and minimize food wastage.

Financial & Administrative

  • Handle cash management, billing accuracy, and daily sales reports.
  • Maintain records, compliance documents, and café licenses where applicable.
  • Support promotional activities, seasonal menu launches, and local marketing efforts.

Required Qualifications

  • Minimum 2–4 years of experience in café or restaurant management.
  • Strong leadership and team management skills.
  • Excellent communication and customer service abilities.
  • Knowledge of café operations, beverages, food safety, and HACCP/FSSAI guidelines.
  • Experience with POS systems and daily sales reporting.

Preferred Qualifications

  • Experience managing a café in Mumbai or suburban neighborhoods like Chembur.
  • Barista knowledge or familiarity with coffee equipment.
  • Diploma/degree in Hospitality, Hotel Management, or related field.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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