IT Helpdesk Analyst

2 days ago

Bhubaneshwar, Odisha, India Consulting Firms Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role Description

This is a full-time on-site role for an IT Helpdesk Analyst located in Bhubaneswar. The IT Helpdesk Analyst will be responsible for providing technical support and help desk support to employees within the organization. Day-to-day tasks include troubleshooting technical issues, offering customer support via various channels, and ensuring timely resolution of IT-related problems. The role requires excellent communication skills to effectively interact with users and resolve their concerns.

Qualifications

  • Technical Support and Help Desk Support skills
  • Proficiency in Troubleshooting
  • Customer Support skills
  • Excellent Communication skills
  • Knowledge of relevant IT systems and tools
  • Ability to work effectively in an on-site environment
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Experience in a similar role is a plus

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