SAP QM Consultant

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OBJECTIVES/PURPOSE

• Help to develop and maintain a strategy for the product line – ERP Quality Management by proactively identifying changes in business and the technology landscape that would impact the ERP portfolio and developments throughout the lifecycle.
• Be accountable for small enhancements and change requests in the area of SAP QM
• Partner with leaders within business and countries, possess strong knowledge of both business and technology, to drive ERP solutions to harmonization, optimization, and operational excellence of the ERP Services.
• Ensure business continuity through operational and service excellence of the responsible product Quality line.

ACCOUNTABILITIES

• Define the vision and strategy for product line capabilities, in accordance with business and technology priorities.
• Small Enhancements and Change Requests: The consultant will be responsible for managing and implementing small enhancements and change requests within the SAP ERP Quality Management module
• Deadline Management: Ensuring that all tasks and demands are completed within the agreed deadlines.
• Communication: Maintaining effective communication with business stakeholders to understand their requirements and provide updates on progress.
• Oversee the productive and ongoing exchanges of information between the SME, user community, demand & release management, country deployment and Product Services.
• Ensure alignment with Business Process Owners and IT Business Partners to drive engagement, process design, prioritization and deployment support across the respective areas.
• Partner with countries and key business stakeholders to lead the identification of business changes and the initial drafting of end-user stories.
• Provides leadership in identifying and solving complex problem impacting global disciplines on a global level and oversees implementations and implications to be solved.
• Lead the final definition of user requirements, user stories, specifications and the update/review of Design Papers and process flows. Working closely with the key business and IT stakeholders and third-party providers to deliver new application solutions and enhancements to existing applications.
• Drive consultation of architects, key business stakeholders, third-party software and service providers and IT management in design, planning, integration, expansion, problem determination and resolution.
• Act as the 'go to' person for stakeholders and liaison/driver for the business community. Possess strong knowledge of both business and technology regarding ERP solutions and developments.
• Influence others to lead and solve high complex problems with a global impact on the business and interpret ways of prioritizing opportunities to streamline business and/or layered system processes
• Have defined and unique authority, oversee, manage and develop the SME's by defining clear roles and responsibilities, but also following HR performance management methodology and conduct team and stakeholder evaluations.
• Take ownership for innovation through sustain, product release & strategy, including third-party providers.
• Challenge existing best practices, drive and lead the development of business cases - including ROI/KPI frameworks - to support, improve and/or transform business operations, processes and strategies.
• Actively engage with the release and engagement teams, major programs, ensuring active adoption and deployment of product line capabilities.   Support active engagements and continuous improvement as required
• Drive investigations, gain support, and implement emerging technologies that can provide business value to Takeda.
• Ensure ongoing operations and run for Product Line area in collaboration with the product delivery services
• Manage and provide visible leadership to the teams, demand, IT portfolio's and initiatives; and creates a positive work environment.

CORE ELEMENTS RELATED TO THIS ROLE

• Be part of the Product Line Strategy and roadmap for Product Line - Quality
• Provide Engage with countries and stakeholders to collect end-user stories and requirements
• Work and be responsible for the small enhancements and change requests in the QM area
• Demand deployment and product line capabilities adoption
• Innovation and continuous improvement
• Key stakeholders are business process owners, country leads, leads within the ERP Product Management Group and IT Business Leaders.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Required:

• Minimum 3 years of SAP functional, configuration and/or development experience with Bachelor's Degree,
• Minimum 3 years supporting business functions: Quality and Manufacturing.
• Strong technical / application development skills.
• Ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner.
• Ability to analyze a wide variety of data and make appropriate decisions.
• User Centricity at the core
• Ability to set priorities, develop workflow processes and manage business and provider relationships.
• Experience with implementing major third-party systems (i.e. LIMS, EQMS).
• Extensive experience with SDLC methodology and the validation process, including writing deliverables for validated systems.
• Experience with working with multiple teams across a matrixed organization to implement solutions.

Desired:

• Knowledge and experience of the Life Science industry
• Experience with Agile/Lean methodologies
• Takeda Operations – a comprehensive understanding of Takeda's operating structure and methods, including a thorough knowledge of the foreign-owned parent company a plus.
• SAP certification within the QM module and/or technology is desired.

ADDITIONAL INFORMATION

• Travel Requirements – The position will require international travelling due to the global nature of the position (anticipate 20-30%).