Senior coordinator

3 hours ago

Delhi, Delhi, India Max Healthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Coordination & Queue Management for the patients coming in OPD.
  • Coordinating & Assisting patients for the paper work/formalities to be completed while admission and during stay in the hospital & discharge.
  • Follow-up with the patients whenever required.
  • Liasioning with all the departments e.g. Front Office/Billing/TPA Desk Nursing Etc for all the patient coming to OPD & IPD whenever required.
  • Taking dictation and to transcribe.
  • Maintaining filing system in the Office.
  • Maintaining record of the Appointments of the department.
  • Sorting out routine correspondence independently.
  • Carrying out follow up jobs according to the time schedule.
  • Ensuring that office discipline is maintained.
  • Maintaining the secretarial call of the Department, and assist the HOD in efficient running of the Department.
  • Handling the reception of patients and other visitors to the HOD Office in a courteous and friendly manner.
  • Answering telephone calls, taking messages for HOD, dealing with enquiries from patients and their relatives in a helpful and courteous way.
  • Maintaining and making entry into the computer database set up in the HOD's Office.
  • Photocopying pages/documents and various other tasks directed by the HOD.
  • Having good word processing skill and have sound grammar knowledge.
  • Be efficient in disposing of dictation and typing work.
  • Knowledge of medical terminology would be advantageous in case of typing of correspondence, reports, minutes of meetings and other documents at the request of HOD.

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