Lead Consultant- Digital and Intelligent Automation

2 weeks ago

Bengaluru, Karnataka, India Black Turtle Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Looking for a transformation lead with a strong background in Digital and Intelligent Automation, proven experience in Agile delivery, and a track record of acting as an internal consultant to solve complex business challenges. You will operate in a fast-paced, matrixed environment, collaborating closely with cross-functional teams under tight timelines.

Key responsibilities include:

  • Leading stakeholder engagements to identify challenges, risks, and gaps in current automation processes.
  • Proven experience in designing and implementing solutions using platforms such as (but not limited to) Celonis, PowerApps, and Microsoft Dynamics 365, to drive automation, workflow optimization, and enhanced operational efficiency.
  • Driving measurable outcomes that enhance operational efficiency, reduce risk, and improve client experience.

Role & responsibilities

  • Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
  • Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
  • Review strategic approaches and effectiveness of support function and business performance
  • Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
  • Manage the full product lifecycle from concept through launch, covering planning, development, testing, and release

Preferred candidate profile

  • Proven track record in leading change management and large-scale transformation initiatives within complex, matrixed organizations
  • Demonstrated expertise in advanced data analysis, enabling data-driven decision-making and strategic insights
  • Demonstrated experience leading cross-functional teams within a matrixed program structure, with expertise in Low Code/No Code development, data analysis, intelligent automation, workflow and case management, and OCR technologies
  • Hands-on experience working in Agile/Scrum environments, including eliciting requirements, writing user stories, documenting processes, and creating test cases
  • Proven ability to act as a liaison between development teams, data analysts, Commercial Banking Operations managers, and senior executives
  • Certifications such as CSPO, Lean Six Sigma, and Agile are a strong advantage
  • Hands-on experience with platforms like Celonis, PowerApps, and Microsoft Dynamics 365 is highly desirable

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