Contact Centre Technology Engineer For Bank of Baroda

2 weeks ago

Gandhinagar Vadodara, India GIST Management Solutions Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Hiring "Contact Center Technology Engineer" for Bank of Baroda for the location of Vadodara and Gandhinagar. Candidates with minimum 1 year of experience in Linux OS and PostgreSQL can apply.'

Job Title: Contact Center Technology Engineer

Experience: 1-5 Years

Location: Baroda and Gandhinagar

Salary Range: 30 k/month

Working days: 6 Days a week

Job Summary: We are looking for a Contact Center Technology Engineer with strong technical skills in Linux, PostgreSQL database management, and troubleshooting. The ideal candidate should have hands-on knowledge of contact center technology solutions and be eager to learn and grow in a fast-paced environment.

Key Responsibilities:

  • Install, configure, and maintain contact center technology solutions.
  • Manage and troubleshoot Linux OS-based systems and servers.
  • Work with PostgreSQL databases for configuration, maintenance, and optimization.
  • Diagnose and resolve system, network, and application-related issues.
  • Provide L1/L2 support for contact center solutions.
  • Collaborate with cross-functional teams to ensure smooth implementation and operations.
  • Prepare technical documentation, SOPs, and support guides.

Required Skills & Qualifications:

  • 1-2 years of experience in a technical support/engineering role.
  • Strong knowledge of Linux OS (installation, administration, and troubleshooting).
  • Hands-on experience with PostgreSQL database.
  • Good understanding of Contact Center Technology (Voice, IVR, ACD, Dialers, etc.).
  • Strong troubleshooting and problem-solving skills.
  • Basic networking knowledge (SIP, VoIP, TCP/IP preferred).
  • Excellent communication and teamwork skills.
  • Exposure to open-source contact center platforms

For further assistance contact/whatsapp: or write to

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