post sales mentor

5 days ago

Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 45,000 per year

Salary upto - 45k

Exp - 2-3 years

Role Description

This is a full-time on-site role for a Post Sales Mentor located in Bengaluru. The Post Sales Mentor will be responsible for providing guidance and support to clients after the sales process. This involves conducting follow-up meetings, addressing client concerns, assisting with product usage, and ensuring customer satisfaction. The mentor will also collaborate with sales and marketing teams to provide feedback on customer experiences and help refine processes for future sales initiatives.

Qualifications

  • Excellent communication and interpersonal skills
  • Experience in customer service and client relationship management
  • Ability to provide educational and training support to clients
  • Problem-solving and conflict resolution skills
  • Knowledge of the edtech industry and familiarity with educational products and services
  • Proficiency in using CRM software and other related tools
  • Ability to work collaboratively with sales and marketing teams
  • Bachelor's degree in Education, Business Administration, or a related field

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