Back Office Assistant
2 weeks ago
Job description
- Assist in day to day accounting and book keeping.
- Performing bank and other ledger reconciliation.
- Maintain cash transaction & petty cash book
- Day to day cash & bank transaction.
- Make outbound calls to existing and potential customers.
- Handle inbound customer inquiries related to products, orders, payments, and deliveries.
- Explain product details, offers, and promotions to customers.
- Assist customers in placing orders online or over the phone.
- Resolve customer complaints and issues in a timely and professional manner.
- Maintain a daily call log and update the CRM with call outcomes.
- Follow up on leads and ensure customer satisfaction.
- Coordinate with internal teams like logistics, warehouse, and support when required.
Job Type: Full-time
Pay: ₹12, ₹29,599.12 per month
Language:
- English (Preferred)
Work Location: In person
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