Back Office Assistant

1 week ago


Noida, Uttar Pradesh, India Smith Retail Ventures Private Limited Full time ₹ 1,44,72,000 - ₹ 36,21,00,000 per year

Job description

  • Assist in day to day accounting and book keeping.
  • Performing bank and other ledger reconciliation.
  • Maintain cash transaction & petty cash book
  • Day to day cash & bank transaction.
  • Make outbound calls to existing and potential customers.
  • Handle inbound customer inquiries related to products, orders, payments, and deliveries.
  • Explain product details, offers, and promotions to customers.
  • Assist customers in placing orders online or over the phone.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Maintain a daily call log and update the CRM with call outcomes.
  • Follow up on leads and ensure customer satisfaction.
  • Coordinate with internal teams like logistics, warehouse, and support when required.

Job Type: Full-time

Pay: ₹12, ₹29,599.12 per month

Language:

  • English (Preferred)

Work Location: In person


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