Content Writer
7 days ago
Key Responsibilities:
Product Documentation: Create and maintain user manuals, release notes, FAQs, and knowledge base content for SaaS products.
Research: Conduct thorough research on industry-related topics to ensure accuracy and credibility in content creation.
Editing and Proofreading: Review and edit content for grammar, punctuation, and style consistency to ensure high-quality, error-free content.
Content Accuracy: Collaborate with product managers, developers, and support teams to ensure documentation reflects current product functionality.
Audience Engagement: Develop content strategies that resonate with our target audience, driving engagement and brand loyalty.
Content Calendar: Collaborate with the product team to adhere to content calendars, deadlines, and project timelines.
Customer Training & Onboarding Support: Develop training materials, walkthroughs, and demo scripts, and conduct sessions to ensure smooth product adoption and onboarding.
Lightweight Application Setup: Support configuration and setup of the application for smaller clients where requirements are minimal.
Onsite/Remote Support: Provide training and onboarding support both onsite and remotely as needed.
Requirements
A Bachelor's degree in English, Journalism, Communications, Marketing, or a related field is preferred but not mandatory.
Exceptional writing and editing skills with impeccable grammar and attention to detail.
Strong research skills to produce accurate and well-informed content.
Willingness to support lightweight application setup for smaller clients.
Ability to adapt writing style to match brand voice and target audience.
Familiarity with content management and documentation tools; ability to quickly adapt to new systems.
Strong communication and time management skills.
Ability to learn quickly and explain software concepts in simple terms.
Location: Trivandrum
Work Mode: Work from Office
Job Type: Full-time
Pay: ₹400,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
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