Associate - TRNS SUP SER_TRNS SUP SER
5 days ago
Department
TRANSITION SUPPORT SERVICES
Job posted on
Oct 11, 2025
Employee Type
Full Time
Experience range (Years)
1 year - 5 years
About Us
Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company specializing in supporting the US Mortgage, Insurance, and Banking industries. We specialize in end-toned component-based outsourcing, managing one-off projects to become an extension of the customer service or operations team. Our team is built on industry expertise and provides the traction clients need to grow their company. Equipped with diverse tools, platforms, solutions, and services we strive to work towards our mission to positively impact the financial health of companies by powering in-house processes using top talent, workflow best practices, and progressive technology.
Job Overview:
The transition support team ensures timely and accurate completion of tasks available in Client's queue.
Roles and Responsibilities:
- Should be able to work on multiple processes.
- Verify loan information, including borrower information
- Ensures the review is completed within the timeline
- Quality is a critical parameter and should be able to avoid any errors.
Eligibility Criteria:
- Immediate Joiners only who can join within a week of selection.
- Should have a minimum of 1 year of experience in US mortgage.
- Candidates with Transition Support Services also preferred.
- WFO Mandatory. (No WFH option available)
- Should be flexible with the shifts.
- Should be comfortable working on spreadsheets.
- 1+ years of experience in mortgage post-closing, Closing, Curative or related field
- Quality Analyst for the above process also preferred.
- Should have strong written and verbal communication skills
- Strong knowledge of mortgage regulations, laws, and industry
- Ability to work in a fast-paced environment and meet deadlines
- High school diploma or equivalent required; bachelor's degree preferred
Skills:
- Attention to detail
- Time management
Regulatory knowledge
Analytical thinking
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