Engineer II, Field Service

1 day ago

Nagpur, Maharashtra, India Vertiv Group Full time
Description

Responsible for providing on-site and remote technical support, maintenance, and troubleshooting for uninterruptible power supply (UPS) systems, PDU (Power Distribution Units), STS (Static transfer Switches), AHF(Active Harmonic filters) and other similar Power electronics products. The role requires extensive knowledge of UPS systems, strong analytical skills, and the ability to work independently or as part of a team to ensure the reliability and performance of power systems.

Key Responsibilities:

  1. Technical Support:

Provide on-site and remote support for installation, maintenance, and troubleshooting of UPS systems.

Diagnose and resolve hardware, software, and network-related issues affecting UPS performance.

Assist in the configuration and commissioning of new UPS installations.

  1. Preventive Maintenance:

Conduct routine inspections and preventive maintenance on UPS systems to ensure optimal performance.

Maintain accurate records of maintenance activities, including any repairs or replacements.

  1. Customer Interaction:

Communicate effectively with customers to understand their needs and provide appropriate solutions.

Train customers on the proper use and maintenance of UPS systems.

  1. Documentation and Reporting:

Prepare detailed reports of service visits, including diagnostic findings, actions taken, and recommendations for future maintenance.

Maintain up-to-date documentation of all service activities and customer interactions.

  1. Technical Training and Development:

Stay current with the latest developments in UPS technology and industry best practices.

Participate in ongoing training and professional development to enhance technical skills and knowledge.

  1. Compliance and Safety:

Adhere to all safety protocols and guidelines to ensure a safe working environment.

Ensure compliance with company policies and industry standards in all service activities.

Qualifications:

  • Education: Diploma/bachelor's degree in electrical engineering/Electronics Engineering.
  • Experience:  Minimum of 10 years of experience in UPS systems support or a related field.

Experience with Vertiv Products is preferable.

  • Technical Skills:

Strong understanding of electrical and electronics principles and UPS technology.

Proficiency in diagnosing and repairing UPS systems.

Familiarity with network protocols and remote monitoring tools.

  • Soft Skills:

Excellent problem-solving and analytical skills.

Strong communication and interpersonal skills.

Ability to work independently and manage multiple tasks effectively.

Work Environment:

The position may require travel to customer sites and may involve working in various environmental conditions.

Flexibility to work outside regular business hours for emergency support and maintenance activities.

Additional Requirements:

Ability to travel as needed.

Ability to lift and handle UPS components and equipment

  • Field Service Engineer

    2 weeks ago

    Nagpur, Maharashtra, India TANDON ELECTRONICS Full time ₹ 1,68,000 - ₹ 2,40,000 per year

    Field Service Engineer:Should have Technical knowledge about Computer Hardware & Software's (Installation & Services), IT Networks and other Technical Equipments.Should be able to find faults independentlyShould be able to resolve complaints related to above at Clients siteShould have owned Vehicle (Conveyance will be extra apart from Salary)Should be open...

  • Service Engineer

    5 days ago

    Nagpur, Maharashtra, India LaserQuant Full time

    About the Role:We are seeking motivated and skilled individuals for full-time positions as Service Engineers.What You'll Do:Provide exceptional service and technical support to clientsTroubleshoot laser issues remotely and on site, repair and refurbish and optimise laser system performanceAlign free space lasers from start to finish, maintaining system...

  • Field Sales Officer

    7 days ago

    Nagpur, Maharashtra, India Splashjet Ink Full time ₹ 4,00,000 - ₹ 9,00,000 per year

    Role DescriptionThis is a full-time, on-site role for a Field Sales Officer located in Nagpur. The Field Sales Officer will be responsible for building and maintaining strong client relationships, managing business accounts, ensuring customer satisfaction, and driving sales efforts. Other daily activities include conducting market research, identifying sales...

  • Network Engineer

    2 weeks ago

    Nagpur, Maharashtra, India RPR Data Service Pvt. Ltd. Full time

    Job Summary:We are looking for an experienced and technically proficient Network Engineer to manage, maintain, and optimize our companys IT infrastructure. The ideal candidate will have hands-on experience in network configuration, troubleshooting, hardware networking, cloud computing, and multiple operating systems (Windows, Linux, and macOS).Key...

  • Assistant Design Engineer

    2 weeks ago

    Nagpur, Maharashtra, India AECOM Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    Company Description Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...

  • Site Engineer Safety

    2 weeks ago

    Nagpur, Maharashtra, India AECOM Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...

  • Service Delivery Lead

    1 week ago

    Nagpur, Maharashtra, India InfoCepts Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Position: Service Delivery LeadPurpose of the Position: The purpose of this role is to lead the delivery of client Data Ops, DE&A projects while being the key SPOC for client projects. We are seeking an experienced Service Delivery Manager to oversee the successful delivery of Operations, Data Engineering, Analytics, and AI projects. This role requires...

  • Section Engineer Civil

    2 weeks ago

    Nagpur, Maharashtra, India AECOM Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex...

  • Section Engineer Civil

    2 weeks ago

    Nagpur, Maharashtra, India AECOM Full time ₹ 12,00,000 - ₹ 20,00,000 per year

    Company Description Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...

  • Software Engineer

    3 days ago

    Nagpur, Maharashtra, India Fendahl Full time

    We are looking for Net Developers with experience in building / Support high-performing, scalable, enterprise-grade applications.Candidate will be part of a software team that works on mission-critical applications and will be responsible for .Net application development /Support while providing expertise in the development and support of the...